Preview Window not displaying

[Tom]

Hi All,

I have a private message store that has it's own inbox and private message
class. The inbox folder displays all the messages properly within the intray
list; but the preview window will not display. We get the following error
displayed within Outlook.

"This item cannot be displayed in the Reading Pane. Open the item to read
its contents"

Obvioulsy this must be a problem with my message store. What are the MAPI
properties required to display the preview window? I do have a custom form
that is used to view the message when it is open and that works without an
issue. But I cannot get the preview window to display.

If I cannot display the message in the preview window I thought about
disabling the view using the view XML. But I have a requirement that I have
to display all of the sender names (whick is why I wanted to use the preview
window). This is a problem because I cannot get the line to wrap using the
view XML - can I?

Any thoughts or suggestions would be appreciated.

Thanks,
Tom -

 

[Sue Mosher [MVP-Outlook]]

I doubt that it's a store issue. If your custom form has script behind it, it won't appear in the reading pane. This is a known limitation, imposed for security purposes.

And no, a view cannot wrap anything other than the AutoPreview text from the item body.

You didn't say what Outlook version(s) you're supporting.