At this point, I am very frustrated. I am willing to re-format my HDD,
re-install Windows 2000 Pro SP4, Outlook 2000, etc.
I need to save all of my messages / folders. Before I re-format, I intend
my .pst files to disk. If this is not recommended, please advise me.
After I re-format, re-install Win 2000, Office, et al, what should I do to
get Outlook to point to my old messages / folders?
Where should I put the .pst file? Currently, it is in C:\documents and
settings\username\local settings\application data\microsoft\outlook.
I have 2 .pst files, mailbox.pst & outlook.pst. Mailbox.pst is > twice the
size of outlook.pst.
How do I avoid the problems I've had: 1. 2 instances of "personal folders"
in the Outlook "folder bar" and the "preview pane" being present in every sub
folder?
Thanks for your help.
WC
Milly Staples said:
You probably have a corrupt profile. Start with a new one and configure it
to use your current good outlook.pst file. Control Panel->Mail
Icon->Profiles->New. Note where your .pst file it (it can be anywhere, I
prefer a second hard drive for safety purposes) and then point Outlook to
that file when given the opportunity.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Wiley C asked:
| JF:
| What do I do to display only ONE instance of "Personal Folders" in my
| "folder list"?
|
| Should I backup my outlook.pst , uninstall Outlook, install Outlook,
| put the backup [ copy ] of outlook.pst in the original location ,
| then file > open > c:\ .. .\outlook.pst ?
|
| WC
|
| "Jocelyn Fiorello [MVP - Outlook]" wrote:
|
|| That's OK, I don't get to the groups every day sometimes myself.
||
|| Don't try to import from a .PST file; just open it in Outlook using
|| File | Open | Personal Folders File. It will open in your Folder
|| List (View | Folder List if it's not already visible).
||
|| --
|| Jocelyn Fiorello
|| MVP - Outlook
||
|| *** Messages sent to my e-mail address will NOT be answered --
|| please reply only to the newsgroup to preserve the message thread.
|| ***
||
||
|| "Wiley C" wrote:
||
||| JF:
||| Thanks for the reply.
||| How do I tell Outlook to look for the file? I can't find Outlook
||| or *.pst listed as a choice from "file" > "import"
|||
||| I apologize for the length of time, JF, it took me to respond to
||| your suggestion.
|||
||| WC
|||
||| "Jocelyn Fiorello [MVP - Outlook]" wrote:
|||
|||| Not sure...if you put the old .pst file in the same place as
|||| Outlook created the new one when you installed Outlook on the new
|||| machine, perhaps there was some corruption. It's best to just put
|||| an old .PST file in a new location and then tell Outlook where to
|||| find it.
||||
|||| --
|||| Jocelyn Fiorello
|||| MVP - Outlook
||||
|||| *** Messages sent to my e-mail address will NOT be answered --
|||| please reply only to the newsgroup to preserve the message thread.
|||| ***
||||
||||
|||| "Wiley C" wrote:
||||
||||| JF:
||||| Thanks for solving my problem.
|||||
||||| Now, to the first question I asked, why did this happen?
|||||
||||| WC
|||||
||||| "Jocelyn Fiorello [MVP - Outlook]" wrote:
|||||
|||||| Add the /nopreview switch to the shortcut you use to open
|||||| Outlook.
||||||
|||||| --
|||||| Jocelyn Fiorello
|||||| MVP - Outlook
||||||
|||||| *** Messages sent to my e-mail address will NOT be answered --
|||||| please reply only to the newsgroup to preserve the message
|||||| thread. ***
||||||
||||||
|||||| "Wiley C" wrote:
||||||
||||||| Before re-formattting my HDD & re-installing Windows 2000 Pro
||||||| SP4, Office Small Business 2000, upgraded to SP3, I copied all
||||||| of the files & folders to DVDs. I had created folders in the
||||||| "inbox". The preview pane was turned off.
|||||||
||||||| After installing Win 2000 Pro & Office, I renamed the new
||||||| outlook.pst to new_outlook.pst, then copied outlook.pst from
||||||| the DVD to my re-formatted HDD; changed the attributes, to
||||||| remove the "read only" attribute.
|||||||
||||||| Now, the preview pane is turned on for every folder. I know
||||||| how to disable the preview pane for each folder. This occurs
||||||| with each new folder I create.
|||||||
|||||||
||||||| It doesn't matter if I create a folder under "inbox" or "sent
||||||| items". The PP still appears.
|||||||
||||||| Problem occurs if I open Outlook from start > programs ;
||||||| desktop icon ; or quick launch tool bar.
|||||||
||||||| tools > options > other > PP gives me options about the font &
||||||| marking the messages, but nothing to show or not show the PP.
|||||||
||||||| If I open outlook /safe, the problem goes away.
|||||||
||||||| outlook /cleanviews puts the preview pane back, even from
||||||| folders from which I had removed the PP have the PP back!!!!
|||||||
||||||| view > customize current view > other settings > "show preview
||||||| pane" is unchecked.
|||||||
||||||| 1. Why did this happen?
|||||||
||||||| 2. Is there some way to turn off the preview pane for all of
||||||| the folders, simultaneously?
|||||||
||||||| Thanks for your attention to my problem.
|||||||
||||||| WC
