Presenter View problem

[pjbnu76]

When using presenter view to show a slideshow the panel which shows what the
audience sees always remains black (blank). I have tried updating video
drivers but always the same problem. Any ideas? Many thanks in advance.

 

[Jean-Pierre Forestier [MVP[]

Which panel are you talking about? Do you use a video projector?

 

[Lucy Thomson]

See if this helps:

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

Lucy

 

[pjbnu76]

Many thanks for the replies. I use a variety of flat panels/projectors as a
secondary display and I was referring to the top left panel on presenter view
being blank on the primary display (i.e. the display that the operator sees).

It does seem to be a graphics hardware acceleration issue as. whilst I
cannot scale back the acceleration (this option is greyed out in the
troubleshoot display settings tab), unchecking the "use hardware graphics
acceleration" box in powerpoint does solve the problem. I presume this will
adversely affect transitions/video playback however?

I have the latest nVidia 8600M GT drivers which Dell supply - is there a
known issue with this card/a way to re-enable the hardware acceleration
without the problem reoccurring?

Many thanks again for any assistance anyone can suggest.

 

[Lucy Thomson]

Hi

I'm not too technical, but my experience is that the tick box within
PowerPoint for hardware acceleration has no noticeable effect on performance
(particularly of video - maybe as PowerPoint itself doesn't play the
video?). Maybe one of the AV gurus will step in....

Lucy