prefetch file causes no access to URL's and email

[Kevin]

I found a file CRHWSS.EXE-26fec49a.PF in my prefetch file
that is causing me to not be able to access the web or
email, i.e. no server found, on a connected DSL line. If I
stop the processing on this file in the task manager then
I can access the server. Then when I reboot the file
returns to the Prefetch file. Anyone have any suggestions?

 

[Carey Frisch [MVP]]

Go to Start > Run and type: C:\WINDOWS\Prefetch , and hit enter.
After the Prefetch folder opens, from the Toolbar select:
Edit > Select all, then select File > Delete. Then empty your
Recycle Bin and reboot. The Prefech folder will be rebuilt after
rebooting 3-4 times.

Scan your PC for the presence of viruses and spyware:

Download Ad-aware SE and scan your PC for the presence of spyware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?id=827315

Dealing with Unwanted Spyware and Parasites
http://www.mvps.org/winhelp2002/unwanted.htm
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| I found a file CRHWSS.EXE-26fec49a.PF in my prefetch file
| that is causing me to not be able to access the web or
| email, i.e. no server found, on a connected DSL line. If I
| stop the processing on this file in the task manager then
| I can access the server. Then when I reboot the file
| returns to the Prefetch file. Anyone have any suggestions?