Deleting a file in c:\windows\prefetch

[Guest]

I have been experiencing problems with my PC getting to 100% CPU usage and
then freezing. I have managed to find out through a Virus scan than my PC
will freeze when it gets to Delete MSACCESS.EXE.12E7C9F9.pf which is located
in c:\windows\Prefetch.
I have reinstalled Office, run error checks, detect & repair etc to no
avail. I suspect I need to delete this file. However when i place my cursor
over the file to delete my PC freezes again. Other files in this directory
can be deleted apart from this one.
I have two questions which i would appreciate any assistance on:
1. Is there another way I can delete this file.
2. Can files in c:\windows\Prefetch be deleted. I did try to delete the
folder (whist maintaining a copy) but as soon as it got to
MSACCESS.EXE.12E7C9F9, it agan freezed.
Thank you.
Stuart

 

[Pegasus \(MVP\)]

I have been experiencing problems with my PC getting to 100% CPU usage and
then freezing. I have managed to find out through a Virus scan than my PC
will freeze when it gets to Delete MSACCESS.EXE.12E7C9F9.pf which is
located
in c:\windows\Prefetch.
I have reinstalled Office, run error checks, detect & repair etc to no
avail. I suspect I need to delete this file. However when i place my
cursor
over the file to delete my PC freezes again. Other files in this directory
can be deleted apart from this one.
I have two questions which i would appreciate any assistance on:
1. Is there another way I can delete this file.
2. Can files in c:\windows\Prefetch be deleted. I did try to delete the
folder (whist maintaining a copy) but as soon as it got to
MSACCESS.EXE.12E7C9F9, it agan freezed [froze?].
Thank you.
Stuart

Try deleting in while in Safe Mode. To get into Safe Mode,
press F8 early during the boot phase.

 

[mikeyhsd]

you can delete the entire contents off prefetch folder.
NOT the folder.



(e-mail address removed)



I have been experiencing problems with my PC getting to 100% CPU usage and
then freezing. I have managed to find out through a Virus scan than my PC
will freeze when it gets to Delete MSACCESS.EXE.12E7C9F9.pf which is located
in c:\windows\Prefetch.
I have reinstalled Office, run error checks, detect & repair etc to no
avail. I suspect I need to delete this file. However when i place my cursor
over the file to delete my PC freezes again. Other files in this directory
can be deleted apart from this one.
I have two questions which i would appreciate any assistance on:
1. Is there another way I can delete this file.
2. Can files in c:\windows\Prefetch be deleted. I did try to delete the
folder (whist maintaining a copy) but as soon as it got to
MSACCESS.EXE.12E7C9F9, it agan freezed.
Thank you.
Stuart