PPT viewer vs add-in

[Steve Rindsberg]

Sorry I don't know how to post the URL - really am clueless abt stuff like
that.

How do people get to your site? http://www.something.com/something/

That's the URL. Just type it into your reply and we're good to go for a visit. ;-)

And I am not 100% certain abt the XP pro bit - could be a coincidence I
suppose. But how do I know it's the sound card for sure? Is there a sound
card brand that will for sure support dual sound for me to test out? I guess
there are no trial versions I can use to test out where sound cards are
concerned...?

I don't know offhand, but you might want to ask the people who can't hear both sounds about their
sound card as well as their Windows version. See if there are any consistencies

Simplest way to get basic info seems to be:

Control Panel, Sounds and Audio Devices, Audio Tab and look for the default device name under Audio
Playback.

You said here:
The HTML files don't -- can't -- have any WAV or other files

I don't understand - because all other people can view my webpage without
any problem - they do not use PPT to open.. and it works perfectly for most
people. It is only a handful who can't hear the sound, but they can hear only
background music.

HTML files will be linked, not embedded. In other words, they're separate files.

- If the user's sound card can't play more than one sound at a time, it won't.

- If the sound file is large and their internet connection is slow, it may take a long time for the
sound file to download. It might actually work if they wait longer.

- There might be something about the sound file's encoding that prevents it from playing on their
computer. Try giving them a link directly to the sound file that won't play from within your
presentatifon:

http://www.yourdomain.com/folder/soundfile.wav ... see if that plays for them.

So sorry about the trouble but I really wish to resolve this problem.

No trouble! Really.

In

fact, I have to... if there is any way to resolve it - without me having to
redo the HTML/ resend (ideally) - I wolud pay to get this done!

As for

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

:

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

Sorry actually tho mine is a webpage but I have distributed it to users by CD
- not via website. Thus, I do not have a URL. And which also means that users
do not require internet connection - they just put the CD in the disc drive
and the file opens automatically to open into the home page (which is what
I've created as a main page where I put all the links). All links are also
web pages created separately to hyperlink onto the mainpage.

I've tested out a copy where I've taken out background sound on a user who
couldn't hear the sound and she told me it still didn't work - still no sound
when she views the shows - basically it is moving (abt 1-2 secs of slide
transition each) slides of pictures with v small wav (most of the time, only
1 or 2 words voice over that is embedded in the slide) files. The only way
she can view my CD files is if she open the HTML using powerpoint. She can
then hear the audio and view animation v clearly and smoothly. So the problem
is only when viewing with internet explorer it seems.

So though I have no idea what is going on, but it just doesn't seem to be
their sound card - since they can play when viewing from powerpoint.

Lastly, if I've downloaded runtime animation add-in, shouldn't it show in
the "add-ons currently downloaded in internet explorer" under tools--> manage
add-ons? Cos after installing and running it, the add-in is not showing on
the list. How do I run the add-in effectively? I suspect it is this reason
that the sounds are not playing well.

Sorry I don't know how to post the URL - really am clueless abt stuff like
that.

How do people get to your site? http://www.something.com/something/

That's the URL. Just type it into your reply and we're good to go for a visit. ;-)

And I am not 100% certain abt the XP pro bit - could be a coincidence I
suppose. But how do I know it's the sound card for sure? Is there a sound
card brand that will for sure support dual sound for me to test out? I guess
there are no trial versions I can use to test out where sound cards are
concerned...?

I don't know offhand, but you might want to ask the people who can't hear both sounds about their
sound card as well as their Windows version. See if there are any consistencies

Simplest way to get basic info seems to be:

Control Panel, Sounds and Audio Devices, Audio Tab and look for the default device name under Audio
Playback.

You said here:
The HTML files don't -- can't -- have any WAV or other files

I don't understand - because all other people can view my webpage without
any problem - they do not use PPT to open.. and it works perfectly for most
people. It is only a handful who can't hear the sound, but they can hear only
background music.

HTML files will be linked, not embedded. In other words, they're separate files.

- If the user's sound card can't play more than one sound at a time, it won't.

- If the sound file is large and their internet connection is slow, it may take a long time for the
sound file to download. It might actually work if they wait longer.

- There might be something about the sound file's encoding that prevents it from playing on their
computer. Try giving them a link directly to the sound file that won't play from within your
presentatifon:

http://www.yourdomain.com/folder/soundfile.wav ... see if that plays for them.

So sorry about the trouble but I really wish to resolve this problem.

No trouble! Really.

In

fact, I have to... if there is any way to resolve it - without me having to
redo the HTML/ resend (ideally) - I wolud pay to get this done!

As for

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

:

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Steve Rindsberg]

Sorry actually tho mine is a webpage but I have distributed it to users by CD
- not via website. Thus, I do not have a URL. And which also means that users
do not require internet connection - they just put the CD in the disc drive
and the file opens automatically to open into the home page (which is what
I've created as a main page where I put all the links). All links are also
web pages created separately to hyperlink onto the mainpage.

OK. Understood.

I've tested out a copy where I've taken out background sound on a user who
couldn't hear the sound and she told me it still didn't work - still no sound
when she views the shows

So she gets no background sound (because you've removed it) and no sound of any
other type.

- basically it is moving (abt 1-2 secs of slide

transition each) slides of pictures with v small wav (most of the time, only
1 or 2 words voice over that is embedded in the slide) files. The only way
she can view my CD files is if she open the HTML using powerpoint. She can
then hear the audio and view animation v clearly and smoothly. So the problem
is only when viewing with internet explorer it seems.

Do you know what version of MSIE she uses?

Have her check MSIE's Tools, Options, Advanced settings. Check to see if any of the
features under "Multimedia" are disabled.

So though I have no idea what is going on, but it just doesn't seem to be
their sound card - since they can play when viewing from powerpoint.

Or at least that the sounds in the HTML version don't play, whether or not there's a
background sound, so it's not the presence of the background sound that causes the
problem.

Lastly, if I've downloaded runtime animation add-in, shouldn't it show in
the "add-ons currently downloaded in internet explorer" under tools--> manage
add-ons?

You might want to ask about this in one of the groups devoted to MSIE.
I don't know the answer to that one, I'm afrad.


Cos after installing and running it, the add-in is not showing on

the list. How do I run the add-in effectively? I suspect it is this reason
that the sounds are not playing well.

Sorry I don't know how to post the URL - really am clueless abt stuff like
that.

How do people get to your site? http://www.something.com/something/

That's the URL. Just type it into your reply and we're good to go for a visit. ;-)

And I am not 100% certain abt the XP pro bit - could be a coincidence I
suppose. But how do I know it's the sound card for sure? Is there a sound
card brand that will for sure support dual sound for me to test out? I guess
there are no trial versions I can use to test out where sound cards are
concerned...?

I don't know offhand, but you might want to ask the people who can't hear both sounds about their
sound card as well as their Windows version. See if there are any consistencies

Simplest way to get basic info seems to be:

Control Panel, Sounds and Audio Devices, Audio Tab and look for the default device name under Audio
Playback.

You said here:
The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

I don't understand - because all other people can view my webpage without
any problem - they do not use PPT to open.. and it works perfectly for most
people. It is only a handful who can't hear the sound, but they can hear only
background music.

HTML files will be linked, not embedded. In other words, they're separate files.

- If the user's sound card can't play more than one sound at a time, it won't.

- If the sound file is large and their internet connection is slow, it may take a long time for the
sound file to download. It might actually work if they wait longer.

- There might be something about the sound file's encoding that prevents it from playing on their
computer. Try giving them a link directly to the sound file that won't play from within your
presentatifon:

http://www.yourdomain.com/folder/soundfile.wav ... see if that plays for them.

So sorry about the trouble but I really wish to resolve this problem.

No trouble! Really.

In

fact, I have to... if there is any way to resolve it - without me having to
redo the HTML/ resend (ideally) - I wolud pay to get this done!

As for
:


The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

:

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

She uses v. 6 of MSIE and I have already asked her to check Tools, Options,
Advanced settings to see if any of the features under "Multimedia" are
disabled - but all are checked and enabled already. This is why it is
baffling.

Sorry you mentioned that I should speak to the groups devoted to MSIE - is
it also under office discussion groups? How do I go to the group for MSIE?

Sorry actually tho mine is a webpage but I have distributed it to users by CD
- not via website. Thus, I do not have a URL. And which also means that users
do not require internet connection - they just put the CD in the disc drive
and the file opens automatically to open into the home page (which is what
I've created as a main page where I put all the links). All links are also
web pages created separately to hyperlink onto the mainpage.

OK. Understood.

I've tested out a copy where I've taken out background sound on a user who
couldn't hear the sound and she told me it still didn't work - still no sound
when she views the shows

So she gets no background sound (because you've removed it) and no sound of any
other type.

- basically it is moving (abt 1-2 secs of slide

transition each) slides of pictures with v small wav (most of the time, only
1 or 2 words voice over that is embedded in the slide) files. The only way
she can view my CD files is if she open the HTML using powerpoint. She can
then hear the audio and view animation v clearly and smoothly. So the problem
is only when viewing with internet explorer it seems.

Do you know what version of MSIE she uses?

Have her check MSIE's Tools, Options, Advanced settings. Check to see if any of the
features under "Multimedia" are disabled.

So though I have no idea what is going on, but it just doesn't seem to be
their sound card - since they can play when viewing from powerpoint.

Or at least that the sounds in the HTML version don't play, whether or not there's a
background sound, so it's not the presence of the background sound that causes the
problem.

Lastly, if I've downloaded runtime animation add-in, shouldn't it show in
the "add-ons currently downloaded in internet explorer" under tools--> manage
add-ons?

You might want to ask about this in one of the groups devoted to MSIE.
I don't know the answer to that one, I'm afrad.


Cos after installing and running it, the add-in is not showing on

the list. How do I run the add-in effectively? I suspect it is this reason
that the sounds are not playing well.

Sorry I don't know how to post the URL - really am clueless abt stuff like
that.

How do people get to your site? http://www.something.com/something/

That's the URL. Just type it into your reply and we're good to go for a visit. ;-)

And I am not 100% certain abt the XP pro bit - could be a coincidence I
suppose. But how do I know it's the sound card for sure? Is there a sound
card brand that will for sure support dual sound for me to test out? I guess
there are no trial versions I can use to test out where sound cards are
concerned...?

I don't know offhand, but you might want to ask the people who can't hear both sounds about their
sound card as well as their Windows version. See if there are any consistencies

Simplest way to get basic info seems to be:

Control Panel, Sounds and Audio Devices, Audio Tab and look for the default device name under Audio
Playback.

You said here:
The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

I don't understand - because all other people can view my webpage without
any problem - they do not use PPT to open.. and it works perfectly for most
people. It is only a handful who can't hear the sound, but they can hear only
background music.

HTML files will be linked, not embedded. In other words, they're separate files.

- If the user's sound card can't play more than one sound at a time, it won't.

- If the sound file is large and their internet connection is slow, it may take a long time for the
sound file to download. It might actually work if they wait longer.

- There might be something about the sound file's encoding that prevents it from playing on their
computer. Try giving them a link directly to the sound file that won't play from within your
presentatifon:

http://www.yourdomain.com/folder/soundfile.wav ... see if that plays for them.

So sorry about the trouble but I really wish to resolve this problem.

No trouble! Really.

In
fact, I have to... if there is any way to resolve it - without me having to
redo the HTML/ resend (ideally) - I wolud pay to get this done!

As for
:


The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

:

 

[Steve Rindsberg]

She uses v. 6 of MSIE and I have already asked her to check Tools, Options,
Advanced settings to see if any of the features under "Multimedia" are
disabled - but all are checked and enabled already. This is why it is
baffling.

So if I understand this correctly, there are differences from one user to another with
PowerPoint completely out of the picture. The same HTML generated by PPT works for some
users and not others.

It really does begin to sound as though it's an MSIE or computer issue rather than
anything specifically to do with PPT.

Sorry you mentioned that I should speak to the groups devoted to MSIE - is
it also under office discussion groups? How do I go to the group for MSIE?

I'm not sure of the exact directions ... I don't use the web interface, but

Start at http://www.microsoft.com
Click the Communities link on the left side of the page
Click the Newsgroups link roughly in in the middle of the next page
Click Internet Explorer on the next page
The rest should look familiar.

Or use Google Groups to search for the info you need.

Sorry actually tho mine is a webpage but I have distributed it to users by CD
- not via website. Thus, I do not have a URL. And which also means that users
do not require internet connection - they just put the CD in the disc drive
and the file opens automatically to open into the home page (which is what
I've created as a main page where I put all the links). All links are also
web pages created separately to hyperlink onto the mainpage.

OK. Understood.

I've tested out a copy where I've taken out background sound on a user who
couldn't hear the sound and she told me it still didn't work - still no sound
when she views the shows

So she gets no background sound (because you've removed it) and no sound of any
other type.

- basically it is moving (abt 1-2 secs of slide

transition each) slides of pictures with v small wav (most of the time, only
1 or 2 words voice over that is embedded in the slide) files. The only way
she can view my CD files is if she open the HTML using powerpoint. She can
then hear the audio and view animation v clearly and smoothly. So the problem
is only when viewing with internet explorer it seems.

Do you know what version of MSIE she uses?

Have her check MSIE's Tools, Options, Advanced settings. Check to see if any of the
features under "Multimedia" are disabled.

So though I have no idea what is going on, but it just doesn't seem to be
their sound card - since they can play when viewing from powerpoint.

Or at least that the sounds in the HTML version don't play, whether or not there's a
background sound, so it's not the presence of the background sound that causes the
problem.

Lastly, if I've downloaded runtime animation add-in, shouldn't it show in
the "add-ons currently downloaded in internet explorer" under tools--> manage
add-ons?

You might want to ask about this in one of the groups devoted to MSIE.
I don't know the answer to that one, I'm afrad.


Cos after installing and running it, the add-in is not showing on

the list. How do I run the add-in effectively? I suspect it is this reason
that the sounds are not playing well.

:

Sorry I don't know how to post the URL - really am clueless abt stuff like
that.

How do people get to your site? http://www.something.com/something/

That's the URL. Just type it into your reply and we're good to go for a visit. ;-)

And I am not 100% certain abt the XP pro bit - could be a coincidence I
suppose. But how do I know it's the sound card for sure? Is there a sound
card brand that will for sure support dual sound for me to test out? I guess
there are no trial versions I can use to test out where sound cards are
concerned...?

I don't know offhand, but you might want to ask the people who can't hear both sounds about their
sound card as well as their Windows version. See if there are any consistencies

Simplest way to get basic info seems to be:

Control Panel, Sounds and Audio Devices, Audio Tab and look for the default device name under Audio
Playback.

You said here:
The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

I don't understand - because all other people can view my webpage without
any problem - they do not use PPT to open.. and it works perfectly for most
people. It is only a handful who can't hear the sound, but they can hear only
background music.

HTML files will be linked, not embedded. In other words, they're separate files.

- If the user's sound card can't play more than one sound at a time, it won't.

- If the sound file is large and their internet connection is slow, it may take a long time for the
sound file to download. It might actually work if they wait longer.

- There might be something about the sound file's encoding that prevents it from playing on their
computer. Try giving them a link directly to the sound file that won't play from within your
presentatifon:

http://www.yourdomain.com/folder/soundfile.wav ... see if that plays for them.

So sorry about the trouble but I really wish to resolve this problem.

No trouble! Really.

In
fact, I have to... if there is any way to resolve it - without me having to
redo the HTML/ resend (ideally) - I wolud pay to get this done!

As for
:


The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

: