PPT viewer vs add-in

[Guest]

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?

 

[Shyam Pillai]

The PowerPoint viewer is used to view presentation files (.PPT/.PPS), the
Office runtime is for presentations which have been saved as web pages to
ensure that all the animations appear as expected.

Regards,
Shyam Pillai

Office tips: http://skp.mvps.org/

 

[Guest]

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

 

[Guest]

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime? Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?

 

[Steve Rindsberg]

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?

 

[Guest]

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Steve Rindsberg]

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

I just managed to do a general survey on those people who said they have
problem hearing the sound (view animation) in the webpages and it appears
that all of them are using Internet Explorer, XP version for professionals.
Is there something with IE, XP that I should "activate" in order to view
animation in web page? Other IE versions do not seem to have problem hearing
BOTH the background music and listening to the sounds (animation) in the
webpage.

My questions are:
1. Since all users are IE XP Prof users and presuming they all have
powerpoint, would they still need the animation runtime add-in by microsoft?
Or am I hitting the wrong solution all these while to begin with?
2. Is the animation runtime add-in compatible with XP professional users?
Users have mentioned that they checked the tools and manage add-on and said
that they can't see the animation runtime add-in that they have just
downloaded. Why is this so and how do I "turn" it on?
3. Anyone know any solution to my problem which seems to appear to be for IE
XP professional users??

This is very critical for me so hope someone can let me know how I can get a
solution to this - perhaps a specialised division on XP is who I should speak
to and if so, pls point me to the direction as I am clueless who to approach,
thx.

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

Strange, I thought I had posted but it didn't show. Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Echo S]

My questions are:
1. Since all users are IE XP Prof users and presuming they all have
powerpoint, would they still need the animation runtime add-in by
microsoft?

It depends which version of PPT they have. If they have PPT 2002 (aka PPT
XP) or PPT 2003, they shouldn't need the run-time, although installing it
shouldn't hurt.

Or am I hitting the wrong solution all these while to begin with?
2. Is the animation runtime add-in compatible with XP professional users?
Users have mentioned that they checked the tools and manage add-on and
said
that they can't see the animation runtime add-in that they have just
downloaded. Why is this so and how do I "turn" it on?

After they download it, they have to actually install it. Are they doing so?

 

[Steve Rindsberg]

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?

So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?

:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

You know, I'm so hoping that it's just a function that is not checked.. for
eg, I was looking into "tools" --> "internet options" --> "Advanced", under
"multimedia" to tick on the boxes that say "play animation in web pages" and
"play sounds in web pages" - but these are ALREADY checked. So what else can
it be??

Sorry for the confusion.

The users are XP Prof users and most have powerpoint installed. So this
rules out runtime animation add-in.

For those who do not have ppt installed, they have alreayd downloaded the
runtime animation add-in. How should they install it after downloading? Pls
give steps as they may not be v computer savvy and neither am I!

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting. Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?

So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

Sorry for the confusion.

The users are XP Prof users and most have powerpoint installed. So this
rules out runtime animation add-in.

For those who do not have ppt installed, they have alreayd downloaded the
runtime animation add-in. How should they install it after downloading? Pls
give steps as they may not be v computer savvy and neither am I!

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting. Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?

So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Glen Millar]

Hi,

I've come in late on this...

Having PowerPoint installed is no guarantee that the run time animation
thing is installed. I have seen situations where you play a html file first,
time and the runtime thing downloads and installs.

http://office.microsoft.com/downloads/2002/msorun.aspx

--

Regards,

Glen Millar
Microsoft PPT MVP

Tutorials and PowerPoint animations at
www.pptworkbench.com

glen at pptworkbench dot com

Please tell us your PowerPoint / Windows version,
whether you are using vba, whether
your cows are in the corn paddock, or
anything else relevant.

You know, I'm so hoping that it's just a function that is not checked..
for
eg, I was looking into "tools" --> "internet options" --> "Advanced",
under
"multimedia" to tick on the boxes that say "play animation in web pages"
and
"play sounds in web pages" - but these are ALREADY checked. So what else
can
it be??

Sorry for the confusion.

The users are XP Prof users and most have powerpoint installed. So this
rules out runtime animation add-in.

For those who do not have ppt installed, they have alreayd downloaded the
runtime animation add-in. How should they install it after downloading?
Pls
give steps as they may not be v computer savvy and neither am I!

The files in the CD is webpage (HTML) that's saved from using PPT. Thus,
the
animation are created in PPT. Most users with IE web browser v. 6 and
above
are able to view the files which contains background music in the
background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation
(in
this case sound). THe sound are all v short .wav files so should be
embedded
in the PPT when converting. Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP
prof
users. Is there some function that they should turn "on" to hear my
webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get
this
solved ASAP as a few pple are complaining that they can't hear the
animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the
other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage)
are ALL
Internet Explorer XP Professional users. Can there be something wrong
wtih
the platform?

I understand that if they have powerpoint installed, they do not need
the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually
view the
webpage if they choose to open FROM powerpoint. But the problem is
the
hyperlinks in my webpage will not work cos it is in powerpoint.
Because the
hyperlinks are webpages. But it proves that there is nothing wrong
with their
sound card because in powerpoint they can hear the animation - tho
there is
no background music since background music was saved in the HTML
file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something
and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation
runtime.

If they don't have PowerPoint installed, they need the animation
runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as
a web page. The
animation runtime software has nothing to do with playing PPT files
themselves.

If they don't have PowerPoint or the viewer installed, they won't be
able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can
view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP
Prof
users did not "turn" something on to hear the sounds (view
animation).

Perhaps I should ask someone/ dept/ co specialising in XP
professional - can
someone give me directions if I should seek others' help? I really
need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend
my webpage?
Ie, from the existing CD that I've already given to them, is it
possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a
different CD.

Also, how do i check if the run-time animation add-in is being
used by the
browser after i have downloaded it? Does it have a function (like
that in PPT
where I can view the "add-in" list?) in IE for me to check if the
browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools,
Manage Add-ons.

There may well be a way to get more information from it via
scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

<[email protected]>, Tiangm
wrote:
Thanks but the sound works on most terminals.. only some pple
complain that
they can't hear the sound.. so it shouldn't be the linking
problem. The
webpage has background music running throughout and those who
can't hear the
sounds can still hear the background music - which means it
is not a sound
card issue either. I am really baffled because only some pple
can't hear the
sounds.

As I understand it, some sound cards don't support playing more
than one sound at a
time. Try disabling the background sound and see if they can
then hear the sounds
on each slide.

Looks like the only way is to open the webpage from
powerpoint - but that
shouldn't be the way because it is meant to be viewed as a
webpage from a web
browser. Anyway I tried installing the runtime animation
addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why
is this so? How
do I add the add-in into this list to make sure that
powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can
view animations in
PPT presentations *that are saved as web pages*. If users are
viewing those,
they're not using PowerPoint at all, just the browser. That'd
lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it
should work..
but yet I can't be certain powerpoint is activating the
runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer
versions of PPT to view
presentations in their browsers -- and still see the new
animations. This is
the way to go especially if you saved your file as HTML
(save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally
speaking, the
user should actually save the file to their harddrive in
order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is
probably a
different issue. It might be a linking issue, or it might
be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break
when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer
2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows
users who do not
have powerpoint to view powepoint files, is that right?
And it is only for
those without powerpoint?

I have a web presentation that contains animations and I
realise it won't
view well in Internet Explorer if run-time is not
installed for some systems.
But then some have installed the run-time and still the
animations do not
come out (sounds- wav files), so I am wondering if asking
them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

Just to add 1 more thing - I am checking out MS office downloads to see if
there is any XP add-ins that may work. Anyone know if "Office XP Tool: web
components" or "Office 2003/XP/2000 add-in: office sounds" may work? Sounds
likely, but I am not sure:

Office XP Tool: web components - Microsoft Office Web Components are a
collection of Component Object Model (COM) controls for publishing
spreadsheets, charts, and databases to the Web, and for viewing the published
components on the Web.

Office 2003/XP/2000 add-in: office sounds - Install these sounds to have fun
audio cues play as you work with various versions of Microsoft Office
programs.

Sorry for the confusion.

The users are XP Prof users and most have powerpoint installed. So this
rules out runtime animation add-in.

For those who do not have ppt installed, they have alreayd downloaded the
runtime animation add-in. How should they install it after downloading? Pls
give steps as they may not be v computer savvy and neither am I!

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting. Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?

So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

Hi Glen,

In some cases, they will receive a prompt that they need runtime animation
add-in. But in some cases, they don't. So to play it safe, I am asking those
who can't hear the sound to download the runtime animation add-in from
Microsoft downloads.

However, still nothing happens. It's been mentioned before that I should
tell them to download AND install it. Does it mean that I ask them to click
on "run" instead of "save"? Also, when they check their "manage add-ons" in
the tools bar, they do not see the runtime being downloaded. Is there a way
to "activate" or let this run-time be active? Because I believe the runtime
may not be running when they view the CD. Just wondering how to ensure the
runtime is called up when the CD is running.

Hope someone can help answer... thanks.

Hi,

I've come in late on this...

Having PowerPoint installed is no guarantee that the run time animation
thing is installed. I have seen situations where you play a html file first,
time and the runtime thing downloads and installs.

http://office.microsoft.com/downloads/2002/msorun.aspx

--

Regards,

Glen Millar
Microsoft PPT MVP

Tutorials and PowerPoint animations at
www.pptworkbench.com

glen at pptworkbench dot com

Please tell us your PowerPoint / Windows version,
whether you are using vba, whether
your cows are in the corn paddock, or
anything else relevant.

You know, I'm so hoping that it's just a function that is not checked..
for
eg, I was looking into "tools" --> "internet options" --> "Advanced",
under
"multimedia" to tick on the boxes that say "play animation in web pages"
and
"play sounds in web pages" - but these are ALREADY checked. So what else
can
it be??

Sorry for the confusion.

The users are XP Prof users and most have powerpoint installed. So this
rules out runtime animation add-in.

For those who do not have ppt installed, they have alreayd downloaded the
runtime animation add-in. How should they install it after downloading?
Pls
give steps as they may not be v computer savvy and neither am I!

The files in the CD is webpage (HTML) that's saved from using PPT. Thus,
the
animation are created in PPT. Most users with IE web browser v. 6 and
above
are able to view the files which contains background music in the
background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation
(in
this case sound). THe sound are all v short .wav files so should be
embedded
in the PPT when converting. Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP
prof
users. Is there some function that they should turn "on" to hear my
webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get
this
solved ASAP as a few pple are complaining that they can't hear the
animation.

Any help is most appreciated.


:

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the
other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage)
are ALL
Internet Explorer XP Professional users. Can there be something wrong
wtih
the platform?

I understand that if they have powerpoint installed, they do not need
the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually
view the
webpage if they choose to open FROM powerpoint. But the problem is
the
hyperlinks in my webpage will not work cos it is in powerpoint.
Because the
hyperlinks are webpages. But it proves that there is nothing wrong
with their
sound card because in powerpoint they can hear the animation - tho
there is
no background music since background music was saved in the HTML
file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something
and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation
runtime.

If they don't have PowerPoint installed, they need the animation
runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as
a web page. The
animation runtime software has nothing to do with playing PPT files
themselves.

If they don't have PowerPoint or the viewer installed, they won't be
able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can
view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP
Prof
users did not "turn" something on to hear the sounds (view
animation).

Perhaps I should ask someone/ dept/ co specialising in XP
professional - can
someone give me directions if I should seek others' help? I really
need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend
my webpage?
Ie, from the existing CD that I've already given to them, is it
possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a
different CD.

Also, how do i check if the run-time animation add-in is being
used by the
browser after i have downloaded it? Does it have a function (like
that in PPT
where I can view the "add-in" list?) in IE for me to check if the
browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools,
Manage Add-ons.

There may well be a way to get more information from it via
scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

<[email protected]>, Tiangm
wrote:
Thanks but the sound works on most terminals.. only some pple
complain that
they can't hear the sound.. so it shouldn't be the linking
problem. The
webpage has background music running throughout and those who
can't hear the
sounds can still hear the background music - which means it
is not a sound
card issue either. I am really baffled because only some pple
can't hear the
sounds.

As I understand it, some sound cards don't support playing more
than one sound at a
time. Try disabling the background sound and see if they can
then hear the sounds
on each slide.

Looks like the only way is to open the webpage from
powerpoint - but that
shouldn't be the way because it is meant to be viewed as a
webpage from a web
browser. Anyway I tried installing the runtime animation
addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why
is this so? How
do I add the add-in into this list to make sure that
powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can
view animations in
PPT presentations *that are saved as web pages*. If users are
viewing those,
they're not using PowerPoint at all, just the browser. That'd
lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it
should work..
but yet I can't be certain powerpoint is activating the
runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer
versions of PPT to view
presentations in their browsers -- and still see the new
animations. This is
the way to go especially if you saved your file as HTML
(save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally
speaking, the
user should actually save the file to their harddrive in
order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is
probably a
different issue. It might be a linking issue, or it might
be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break
when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer
2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows
users who do not
have powerpoint to view powepoint files, is that right?
And it is only for
those without powerpoint?

I have a web presentation that contains animations and I
realise it won't
view well in Internet Explorer if run-time is not
installed for some systems.
But then some have installed the run-time and still the
animations do not
come out (sounds- wav files), so I am wondering if asking
them to download
the viewer may help?

 

[Steve Rindsberg]

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?

So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Steve Rindsberg]

Don't bother with either of these. They won't have any effect on the current problem.

Just to add 1 more thing - I am checking out MS office downloads to see if
there is any XP add-ins that may work. Anyone know if "Office XP Tool: web
components" or "Office 2003/XP/2000 add-in: office sounds" may work? Sounds
likely, but I am not sure:

Office XP Tool: web components - Microsoft Office Web Components are a
collection of Component Object Model (COM) controls for publishing
spreadsheets, charts, and databases to the Web, and for viewing the published
components on the Web.

Office 2003/XP/2000 add-in: office sounds - Install these sounds to have fun
audio cues play as you work with various versions of Microsoft Office
programs.

Sorry for the confusion.

The users are XP Prof users and most have powerpoint installed. So this
rules out runtime animation add-in.

For those who do not have ppt installed, they have alreayd downloaded the
runtime animation add-in. How should they install it after downloading? Pls
give steps as they may not be v computer savvy and neither am I!

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting. Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

Sorry I don't know how to post the URL - really am clueless abt stuff like
that.

And I am not 100% certain abt the XP pro bit - could be a coincidence I
suppose. But how do I know it's the sound card for sure? Is there a sound
card brand that will for sure support dual sound for me to test out? I guess
there are no trial versions I can use to test out where sound cards are
concerned...?

You said here:
The HTML files don't -- can't -- have any WAV or other files

embedded in them, unless you've saved as a single-page (MHT) file.

I don't understand - because all other people can view my webpage without
any problem - they do not use PPT to open.. and it works perfectly for most
people. It is only a handful who can't hear the sound, but they can hear only
background music.

So sorry about the trouble but I really wish to resolve this problem. In
fact, I have to... if there is any way to resolve it - without me having to
redo the HTML/ resend (ideally) - I wolud pay to get this done!


As for

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Guest]

I've asked one user with problem hearing sounds to give me details:

IE Version: 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
System: Window XP Professional, V2002 Service Pack 2

Hope the additional info helps. He asked if he should be able to see the
required add-on under the "Manage Add-Ons" once runtime animation is
installed?

The files in the CD is webpage (HTML) that's saved from using PPT. Thus, the
animation are created in PPT. Most users with IE web browser v. 6 and above
are able to view the files which contains background music in the background
of homepage and animation in hyperlinks (other webpage linked to the home
page). But it appears that only XP prof users CAN'T hear the animation (in
this case sound). THe sound are all v short .wav files so should be embedded
in the PPT when converting.

Perhaps, but you've just said that they're not viewing your PPT. They're viewing an HTML version
of the presentation saved from PPT. The HTML files don't -- can't -- have any WAV or other files
embedded in them, unless you've saved as a single-page (MHT) file.

Again, can you post a URL so that some of us can have a look at it?

And finally, can you be certain that it's XP Pro and not just a coincidence that several XP Pro
users have sound cards that don't support multiple sounds?

Also, I've checked the animate function when
converting into webpage.

What's baffling is that most pple can view and hear animation EXCEPT XP prof
users. Is there some function that they should turn "on" to hear my webpage
properly?

I know my questions are v particular to XP users - should I be asking
another forum / group? Pls enlighten if you know - I really need to get this
solved ASAP as a few pple are complaining that they can't hear the animation.

Any help is most appreciated.

Strange, I thought I had posted but it didn't show.

It did here, but I'm replying to this one in case you can't see the other for some reason.

Anyway, I found out that
the users with problem listening to be sounds (animation in webpage) are ALL
Internet Explorer XP Professional users. Can there be something wrong wtih
the platform?

I understand that if they have powerpoint installed, they do not need the
animation runtime add-in.

What happens now is that they do have powerpoint and can actually view the
webpage if they choose to open FROM powerpoint. But the problem is the
hyperlinks in my webpage will not work cos it is in powerpoint. Because the
hyperlinks are webpages. But it proves that there is nothing wrong with their
sound card because in powerpoint they can hear the animation - tho there is
no background music since background music was saved in the HTML file, not in
powerpoint.

This is getting *VERY* confusing. Let's back up and clarify something and then try to solve
one problem at a time.

If the users have PowerPoint installed, they don't need the animation runtime.

If they don't have PowerPoint installed, they need the animation runtime in order to properly
view the HTML that PowerPoint saves when you save your presentation as a web page. The
animation runtime software has nothing to do with playing PPT files themselves.

If they don't have PowerPoint or the viewer installed, they won't be able to view PPT files
at all.

==

What exactly is on the CD? PowerPoint as PPT files or saved as HTML?




So I hope to resolve the problem that IE XP Professional users can view my
webpage. Is there ANY solution? I am hoping it is jsut that the IE XP Prof
users did not "turn" something on to hear the sounds (view animation).

Perhaps I should ask someone/ dept/ co specialising in XP professional - can
someone give me directions if I should seek others' help? I really need this
resolved so hope someone can help, thanks.

:

2 Questions -

How can I turn off the background sound without having to resend my webpage?
Ie, from the existing CD that I've already given to them, is it possible to
turn off the background sound?

No ... I meant that as more of an idea you could test with a different CD.

Also, how do i check if the run-time animation add-in is being used by the
browser after i have downloaded it? Does it have a function (like that in PPT
where I can view the "add-in" list?) in IE for me to check if the browser is
using the add-in?

In some (but not all) versions of MSIE6 you can choose Tools, Manage Add-ons.

There may well be a way to get more information from it via scripting but I have no idea
how to do that.

Are you sure your users are all using MSIE, by the way?


:

Thanks but the sound works on most terminals.. only some pple complain that
they can't hear the sound.. so it shouldn't be the linking problem. The
webpage has background music running throughout and those who can't hear the
sounds can still hear the background music - which means it is not a sound
card issue either. I am really baffled because only some pple can't hear the
sounds.

As I understand it, some sound cards don't support playing more than one sound at a
time. Try disabling the background sound and see if they can then hear the sounds
on each slide.

Looks like the only way is to open the webpage from powerpoint - but that
shouldn't be the way because it is meant to be viewed as a webpage from a web
browser. Anyway I tried installing the runtime animation addin but I can't
view it in the add-in list on powerpoint (tools->add-in). Why is this so? How
do I add the add-in into this list to make sure that powerpoint is running
the addin runtime?

As Shyam mentioned, the animation runtime is so that people can view animations in
PPT presentations *that are saved as web pages*. If users are viewing those,
they're not using PowerPoint at all, just the browser. That'd lead me to assume
that the animation runtime is a browser add-in, not a PPT one.

Because I have lowered the security settings of macro
(tools->macro->security) before I download the runtime, so it should work..
but yet I can't be certain powerpoint is activating the runtime when I run my
webpage. How do I check pls?

:

The run-time is to allow people who don't have newer versions of PPT to view
presentations in their browsers -- and still see the new animations. This is
the way to go especially if you saved your file as HTML (save as webpage).

The Viewer plays PPT presentations -- PPT files. Generally speaking, the
user should actually save the file to their harddrive in order to use the
Viewer to play it.

Anyway, the reason your sound isn't working on the web is probably a
different issue. It might be a linking issue, or it might be an issue with
HTML. See

Sounds/Movies don't play, images disappear or links break when I move or
email a presentation
http://www.rdpslides.com/pptfaq/FAQ00155.htm

and

A Sound Solution: Playing Music on HTML Presentations
http://www.onppt.com/ppt/article1018.html

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


:

Hi, what is the difference between a "PowerPoint Viewer 2003" and "PowerPoint
2002/2003 Add-in: Office Animation Runtime"? Both allows users who do not
have powerpoint to view powepoint files, is that right? And it is only for
those without powerpoint?

I have a web presentation that contains animations and I realise it won't
view well in Internet Explorer if run-time is not installed for some systems.
But then some have installed the run-time and still the animations do not
come out (sounds- wav files), so I am wondering if asking them to download
the viewer may help?


-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================





-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================