Powerpont Links

[Guest]

Hi,

I open up a blank PowerPoint Presentation. I then insert a hyper link to a
Acrobat file. Once opening the presentation, if you click on the hyper link
file it generates the following error message;

"Acrobat could not open 'Dd7.pdf' because it is either not supported file
typeor because the file has been damaged (for example, it was sentas an email
attachment & wasn't correctly decoded)

To create an adobe PDF document, go to the source application. Then print
thedocument to adobe PDF."

From then on the Adobe file will not open when trying to open it from the
source ie where ever I have saved it.

Firstly the file would open prior to this, secondly this happens with all
Acrobat files that I create within PPT with a hyperlink in.
It also happens on different machines so potentially a known problem?
Office 2003
Office 2003 SP1
Office 2003 SP2
Adobe Acrobat 7 (Standard)
XP Pro

Thanks in advance

James

 

[Guest]

Also have found on the knowledge base
http://support.microsoft.com/kb/897755/en-us
but this still does not work

 

[Steve Rindsberg]

First thing I'd check is will the original PDF file open when you doubleclick
its icon or when you start Acrobat and use File, Open to open it? (Sounds like
it does from your description but I just want to verify this).

Is the same thing true of any new PDF that you create?

 

[Guest]

Hi Steve - Thanks for your post, & yes it does open the original file ok
however as soon as its linked in PPT & ran the file is from then on corrupt
(the original file that is).
I have now sorted the problem out - I had not read the MS KB correctly, ie I
did not update Acrobat to 7.0.1 but did the updates on 7.0.0.
The links are now working fine.

Thanks for your help

 

[Steve Rindsberg]

Hi Steve - Thanks for your post, & yes it does open the original file ok
however as soon as its linked in PPT & ran the file is from then on corrupt
(the original file that is).
I have now sorted the problem out - I had not read the MS KB correctly, ie I
did not update Acrobat to 7.0.1 but did the updates on 7.0.0.
The links are now working fine.

Thanks for the feedback on this. It's actually a problem I hadn't heard of before;
I knew that the first release of Reader wouldn't work with PPT but it'd just pop up
briefly and disappear; no dire warnings of file corruption.