Power buttons no longer work

[Guest]

I've had my new Dell desktop PC for a month.

The power buttons on the screen, (restart, shutdown) were working but now it
hangs. I get the blue Vista shutdown screen, then I get a black screen then
it just sits. I have to manually pull the plug to switch off.

If any kind brilliant person can help you may just save me from a total
nervous breakdown!

thanks
Aidan

 

[JerryM]

Something to try;

Create a desktop Shutdown Icon,

Right click on the desktop,
Select New - Shortcut,
Type: Shortcut.exe -s -t 05
Click Next, and see or type the name Shutdown,
Click Finish.


You should see an Icon on your desktop named Shutdown.
Double click it.

Post back if it works.

--

Jerry

One thing money can't buy,
The wagging tail of a dog.

 

[Guest]

Thanks Jerry - I tried it (replacing your typo) but same problem. The
shutting down screen appears and then a black screen and no shut down.

I forgot to say that there is also a problem on power up. I get the choice
of starting windows normally (does not work) or using the startup repair
function. I use the latter which takes 20 mins! Really irritating.

Thanks for your suggestion however Jerry - appreciated!
regards
Aidan

 

[JerryM]

That was a bad Typo,
(should have been Shutdown.exe -s -r 05)
Thanks for trying it out

If you replace the letter S with R it should do a Reboot.

Another thing to try;
On the Start-Run line,
type: SFC /SCANNOW and hit return.
This should replace any missing or corrupt files.

--

Jerry

One thing money can't buy,
The wagging tail of a dog.

Thanks Jerry - I tried it (replacing your typo) but same problem. The
shutting down screen appears and then a black screen and no shut down.

I forgot to say that there is also a problem on power up. I get the choice
of starting windows normally (does not work) or using the startup repair
function. I use the latter which takes 20 mins! Really irritating.

Thanks for your suggestion however Jerry - appreciated!
regards
Aidan

<Snip>

 

[JerryM]

I think I'll go back to bed,
That should be - Shutdown.exe -s -t 00,
and - Shutdown.exe -r -t 00


--

Jerry

One thing money can't buy,
The wagging tail of a dog.

 

[Victek]

I forgot to say that there is also a problem on power up. I get the choice

of starting windows normally (does not work) or using the startup repair
function. I use the latter which takes 20 mins! Really irritating.

If you have the Vista media you could consider doing a repair/install. It
would preserve your applications/settings while fixing the OS. You would
need to re-download MS security updates afterward. I've done this numerous
times with XP and it's the best fix for OS problems short of formatting the
disk.

 

[Guest]

Thanks for that! Reinstallation of Vista has been in the back of my mind but
to be honest I'm not keen to do it - my experiences of Vista have not been
great. I initially upgraded my Xp system to Vista home and things were never
the same. When I bought a new PC with Windows home premium I hoped all would
be solved but I've been plagued with problems - the power down problems are
the latest. Who knows what could happen if I reinstalled! Perhaps a totally
different OS is required! However I may re-install!