Popups

J

Jon

HELP HELP HELP PLEASE I am getting pop up ads from
destroyads.com even without having IE open! The ads pop
up to tell me to get software to destroy pop ups. It's
driving me mad. The pop up is called message service.
How can I disable this. I have norton virus checker and
firewall. PLEASE HELP every 15 mins a new pop up!!!
 
S

Steve Parry [MVP]

J

Jim Byrd

Hi Jon - If you get popups even when your browser is not connected to the
Internet with a title bar reading "Messenger Service", then these are most
likely due to open NetBios TCP ports 135, 139 and 445 and UDP ports 135,
137-138 and a UDP port in the range of 1026-1029.. You really need to block
these with a firewall as a general protection measure. You can stop the
popups by turning off Messenger Service; however, this still leaves you
vulnerable. If you have an NT-based OS such as XP or Win2k, you should
probably also specifically block TCP 593, 4444 and UDP 69, 139, 445, and
install the very important 823980 patch from MS03-026, here:
http://support.microsoft.com/?kbid=823980 to block the Blaster worm..


See: Messenger Service Window That Contains an Internet Advertisement
Appears http://support.microsoft.com/?id=330904 which identifies reasons to
keep this service and steps to take if you do.

You can test your system and follow the 'Prevention' link to get additional
information here:
http://www.mynetwatchman.com/winpopuptester.asp Unless you have very good
reasons to keep this active, it should be turned off in Win2k and XP. Go
here and do what it says:
http://www.itc.virginia.edu/desktop/docs/messagepopup/ or, even better, get
MessageSubtract, free, here, which will give you flexible control of the
service and viewing of these messages:
http://www.intermute.com/messagesubtract/help.html Recommended.

(FWIW, ZoneAlarm's default Internet Zone firewall configuration blocks the
necessary ports to prevent this use of Messenger Service. I don't know the
situation with regard to other firewalls.)

Messenger Service is not per se Spyware or something that MS did wrong - It
provides a messaging capability which is useful for local intranets and is
also sometimes (albeit nowdays infrequently) used by some applications to
provide popup messaages to users. However, it can also be (and now
frequently is) used to introduce spam via this open NetBios channel. For a
single user home computer, it normally isn't needed and can be turned off
which will eliminate the spam popups. This DOESN'T, however, remove the
vulnerability of having these ports open, when in fact they aren't needed,
since they can be perverted in other ways as well, some of which can be much
more damaging than just a spam popup.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In
 
B

Bruce Chambers

Greetings --

Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past several
months, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you may well be open to other threats, such as the Blaster Worm that
recently swept cross the Internet. Install and use a decent,
properly configured firewall. (Merely disabling the messenger
service, as some people recommend, only hides the symptom, and does
little or nothing to truly secure your machine.) And ignoring or just
"putting up with" the security gap represented by these messages is
particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

pop ups HELP PLEASE 2
website ads 2
Virus attack 3
Messenger Pop-ups 1
Can't find Spyware 9
Help and Support Center 2
How To Stop Pop Ups? 4
POP UP ADS 2

Top