popups from microsoft

P

pattyann

I got a popup warning from microsoft, saying they had
detected a tracking program on my machine. Asked me
toclick on a link for a free scanner to download, to
remove spyware. Was this legitimate? I did not click.
Two weeks earlier, there was a popup, sayin I had a
memory leak on my machine, wanting me to click, so they
could repair it. I don't know how to tell if it is
really microsoft. Help. Thanks
 
M

MAP

-----Original Message-----
I got a popup warning from microsoft, saying they had
detected a tracking program on my machine. Asked me
toclick on a link for a free scanner to download, to
remove spyware. Was this legitimate? I did not click.
Two weeks earlier, there was a popup, sayin I had a
memory leak on my machine, wanting me to click, so they
could repair it. I don't know how to tell if it is
really microsoft. Help. Thanks
.

Microsoft does not do this.If these popups have messenger
service on the top then you should get a firewall.Also
scan your system for adware.

http://www.safer-networking.org/ Spybot
http://www.javacoolsoftware.com/spywareblaster.html
http://www.wilderssecurity.net/spywareguard.html
http://www.lavasoft.de/ Ad-aware
http://www.merijn.org/downloads.html (CWS)cool web
shedder and hijack this
 
R

Rob Schneider

No. Microsoft doesn't do this. Nor does any other reputable company.

See www.microsoft.com/security for their position, and advice on how to
make your computer more secure.

Hope this is useful to you. Let us know.

rms
 
P

phoenix

I got a popup warning from microsoft, saying they had
detected a tracking program on my machine. Asked me
toclick on a link for a free scanner to download, to
remove spyware. Was this legitimate? I did not click.
Two weeks earlier, there was a popup, sayin I had a
memory leak on my machine, wanting me to click, so they
could repair it. I don't know how to tell if it is
really microsoft. Help. Thanks

Hi

Microsoft never, ever, send messages via the Messenger service. Get a
firewall and close the open ports on your system. You should also have a
look here http://snipurl.com/43uu

Regards

Bill
 
B

Bruce Chambers

Greetings --

Any pop-ups you get are most definitely _not_ from Microsoft.

There are at least three varieties of pop-ups, and the solutions
vary accordingly. Which specific type(s) is troubling you?

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past several
months, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you may well be open to other threats, such as the Blaster Worm that
recently swept cross the Internet. Install and use a decent,
properly configured firewall. (Merely disabling the messenger
service, as some people recommend, only hides the symptom, and does
little or nothing to truly secure your machine.) And ignoring or just
"putting up with" the security gap represented by these messages is
particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Whichever firewall you decide upon, be sure to ensure
UDP ports 135, 137, and 138 and TCP ports 135, 139, and 445 are _all_
blocked. You may also disable Inbound NetBIOS (NetBIOS over TCP/IP).
You'll have to follow the instructions from firewall's manufacturer
for the specific steps.

You can test your firewall at:

Symantec Security Check
http://security.symantec.com/ssc/vr_main.asp?langid=ie&venid=sym&plfid=23&pkj=GPVHGBYNCJEIMXQKCDT

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/, which is what I use.

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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