Hi Jake
jake said:
I'm having trouble with popup windows constantly
appearing whenever I open a new window in IE, and the
popups usually bring me to the urls
http://www.680180.net
and
http://www.webcrawl.net. I've run spybot, ad-aware,
and Norton anti-virus but they don't seem to help. What
should I do? Please help.
Thank you.
The things causing the problem are not viruses, thus AV programs can not
detect them. There are several things that can cause these problems. I have
included several programs that might help resolve your problem. For best
results, download, install the programs below, then run the programs in the
order below. Read and follow the instructions for them all carefully. If
you are unable to access the websites to do the necessary steps, then you
will need use a second browser or computer with CD burning capabilities and
a clean CD in order to download the files from one computer to install to
the infected machine and run the there. The log may also have to be posted
from the other computer using a floppy if possible for the log. But, see
what you can do first from the infected machine and we'll try to go from
there.
Step 1:
It is possible you may have parasites, spyware, adware or malware on your
system causing the problem. Download and install, you *must* update the
programs prior to running to be sure they have the latest definitions, then
run the programs below. They are free and very effective.Be sure to run both
SpyBot and Adaware, as what one does not detect the other may. It is
important that you follow all directions carefully:
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
Step 2.
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
or
http://tinyurl.com/2atxk
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is. Most
of
what it lists will be harmless or even required, so DO NOT fix anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/
Go to the HiJackThis section on the forum list and click to open. You can
post as a guest. It's also a good site to keep for reference. The experts
there will analyze the log and report back the results. Please allow at
least a few hours or a days time for a response.
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Help with Hijackware & Scumware Information - Free
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
HTH
Jan
