popup

B

brian

even when i am off line, occasionally a popup window
appears (that looks similar to something from windows)
and is labeled messenger service. It either tells me
that my system has been compromised and that i should
visit windowspatch.org to fix the problem, or other ones
seems to be advertising ways to prevent this type of
popup through the downloading of a program from a
specified web site.

How is this happening if i am not running explorer at the
time it pops up.

I ran a updated versions of xoftspy and adaware and no
spyware was found.

Please help
Brian
 
K

KAS

Your machine may be/is infected with spyware/malware. Go
get copies of Ad-Aware and Spybot (both free) and run them.
That should clean your machine.

You might want to consider using a different browswer such
as Firefox, Opera, etc. They all have built-in pop-up
blocking so the ads which install this stuff on your system
don't even appear.

Another option might be to get Googles Toolbar which also
has built-in pop-up blocking.

P.S. windowspatch.org IS NOT related to Microsoft. To get
updates from Microsoft you should just go to their main
page, microsoft.com, and follow the links to update your
Microsoft products.
 
G

Guest

are you on high speed then disable messenger service or run
a firewall zonelabs.com zonealarm is free
also start,control panal,performance ,admin
tools,services,and disable windows messenger service
 
B

brian

I ran the suggested spyware and i still get this popup
window, that in the upper left hand side of the top bar
reads "windows messenger" I know that this is not a
windows message and that it is spyware. But again, i
tried the spyware (updated) and i still get the popups.
ALSO, i tried to disable the windows messenger but when i
opened the services icon, there was no windows messenger
line there.

any further suggestions.
Thanks
Brian
 
C

Courtney

Auuughhhh! This has been explained about 9 billion times, but here goes
again....

Windows Messenger Service and Microsoft Messenger are not the same
thing. They are not the same program, nor are used for the same reason.
Microsoft Messenger is an instant messenger program (like Yahoo! Instant
Messenger).

Windows Messenger is a network service built into all versions of
Windows (and DOS). It is what network administrators use to send
messages to users on a network.

You have two problems:

(1) Windows Messenger Service is running and it shouldn't be on a
stand-alone home network.

(2) You are not running a firewall, which is the true root of your
problem in the first place.

Take care of (2) first. Beg, borrow, or steal a firewall and configure
it for your system. At the very least, enable the firewall that comes
with XP.

Oddly enough, if you do (2), (1) won't be a problem. But, to disable the
service, Control Panel, Administrative Tools, Services. Find Messenger.
Click Stop, then change Startup Type to Disabled.

Be aware that doing this doesn't even come close to protecting your
system. In fact, the very port used by the Messenger service is one of
the ones used by the Blaster worm.

With your current configuration, ads aren't your problem. Viruses and
worms are.

courtney sends....
 
J

Jim Byrd

Hi Brian - There are currently two classes of things going on that are
causing people popup difficulties. If you get popups even when your browser
is not connected to the Internet with a title bar reading "Messenger
Service", then these are most likely due to open NetBios TCP ports 135, 139
and 445 and UDP ports 135, 137-138 and a UDP port in the range of
1026-1029.. You really need to block these with a firewall as a general
protection measure. You can stop the popups by turning off Messenger
Service; however, this still leaves you vulnerable. If you have an NT-based
OS such as XP or Win2k, you should probably also specifically block TCP
593, 4444 and UDP 69, 139, 445, and install the very important 824146 patch
from MS03-039, here: http://support.microsoft.com/default.aspx?kbid=824146
to block the Blaster worm as well as several other parasites.


See: Messenger Service Window That Contains an Internet Advertisement
Appears http://support.microsoft.com/?id=330904 which identifies reasons to
keep this service and steps to take if you do.

You can test your system and follow the 'Prevention' link to get additional
information here:
http://www.mynetwatchman.com/winpopuptester.asp Unless you have very good
reasons to keep this active, it should be turned off in Win2k and XP. Go
here and do what it says:
http://www.itc.virginia.edu/desktop/docs/messagepopup/ or, even better, get
MessageSubtract, free, here, which will give you flexible control of the
service and viewing of these messages:
http://www.intermute.com/messagesubtract/help.html Recommended.

(FWIW, ZoneAlarm's default Internet Zone firewall configuration blocks the
necessary ports to prevent this use of Messenger Service. I don't know the
situation with regard to other firewalls.)

Messenger Service is not per se Spyware or something that MS did wrong - It
provides a messaging capability which is useful for local intranets and is
also sometimes (albeit nowdays infrequently) used by some applications to
provide popup messages to users. However, it can also be (and now frequently
is) used to introduce spam via this open NetBios channel. For a single user
home computer, it normally isn't needed and can be turned off which will
eliminate the spam popups. This DOESN'T, however, remove the vulnerability
of having these ports open, when in fact they aren't needed, since they can
be perverted in other ways as well, some of which can be much more damaging
than just a spam popup.



If you're getting a lot of popups while surfing, then the following may be
useful:

Before you try to remove spyware using any of the programs below, download a
copy of LSPFIX from any of the following sites:

http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP) The process of removing certain malware may kill your internet
connection. If this should occur, this program, LSPFIX, will enable you to
regain your connection.


In the following, all of these removal tools should be run from Safe mode
when possible


Popups - The best way to start is to get Ad-Aware 6.0, Build 181 or later,
here: http://www.lavasoftusa.com/support/download/. Update and run this
regularly to get rid of most "spyware/hijackware" on your machine. If it
has to fix things, be sure to re-boot and rerun AdAware again and repeat
this cycle until you get a clean scan. The reason is that it may have to
remove things which are currently "in use" before it can then clean up
others.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. Update before starting, then after fixing things with
SpyBot S&D, be sure to re-boot and rerun SpyBot again and repeat this cycle
until you get a clean "no red" scan. The reason is that SpyBot sometimes
has to remove things which are currently "in use" before it can then clean
up others.

Then, there are a variety of third party "Popup Killers" available. I
normally use AdShield, which, if you maintain its Block List every now and
then, almost totally stops this. In addition, it stops a variety of
ads/banners/etc. (particularly spyware like doubleclick) on pages I access.
This is probably all you'll need; however, I've also investigated a program
called webwasher which appears to be very good, but decided that AdShield
was sufficient. At the bottom of this post, you'll find a list provided
courtesy of bc_acadia of a number of free popup blockers with links.

****** NOTE: As of 28 Apr 03 AdShield appears to have partnered with a new
reseller, and AdShield is no longer free. There is a trial version of
AdShield3; however, IMO it is seriously crippled in not being able to import
or export block lists and I think for reasonable utility one would have to
go to the full version. While I don't normally recommend non-free software,
I personally will continue to use AdShield3, since I think it is the best
currently available combined Popup/Ad/Malware blocker, but you should be
aware of the fact that it now costs, ($29.95), whereas the earlier versions
upon which I based my original recommendation were free, although not nearly
as capable as the AdShield3 release. I've included below links to both the
older free version and the new paid version. You'll have to investigate and
make your own choice in the matter. *******

Here are a number of AdShield-related links:

http://www.fsd1.org/technology/Files/AdShield.exe - AdShield1.2 (free)
http://www.internettechs.net/utilities/AdShield.exe - AdShield1.2 (free)
http://ftp.ural.ru/home/index/windows/networking/utils/AdShield -
AdShield1.2 (free)
http://www.megalog.ru/info/utilz/AdShield.zip - AdShield1.2 (free)
http://www.allstarss.com/store/adshield.html - AdShield3
http://www.ad-shield.com/ AdShield3 Info/Purchase/Block List
http://www.mvps.org/winhelp2002/block.txt - (Mike Burgess' .txt Block List
for AdShield - Recommended)
http://www.mvps.org/winhelp2002/block.zip - Mike Burgess' Zipped Block List
for AdShield - Recommended)

http://www.songwave.com/software/adshield_blocklist.txt (40,000 pornsites
blocked - *VERY* large list - use at your own risk)
http://www.chrismyden.com/temp/block.abl (chrismyden's blocklist in .abl
format - Recommended)
http://www.staff.uiuc.edu/~ehowes/resource.htm#AdShield (Eric Howes AGNIS
for AdShield block list - Recommended) (BTW, Eric's site contains a wealth
of very valuable information about all aspects of net security - Very Highly
Recommended)


Here's a good AdShield test site, courtesy of siljaline: "Make ***SURE***
you have your block scripted popups enabled
http://www.mediaboy.net/1010100-1100001-1111010/gahk/>>>> [Warning this URL
opens a multitude of Browser windows almost instantly - YOU'VE BEEN
WARNED!]"

http://www.webwasher.com - Webwasher


Additionally, some people have recommended Popup Stopper and PopupBuster,
but they have also been reported or experienced to cause perceived problems
for some people with "normal" links in IE6 such as Google search results and
links from OE. Some proponents of PopupBuster assert, however, that this is
normal operation for this program under
certain circumstances which can be overridden if necessary. YMMV Another
"Proxy" type blocker similar to Webwasher and Proxomitron but supposedly a
bit easier to configure is Privoxy here: http://www.privoxy.org/ Also, the
free Google Tool Bar has a builtin popup blocker which is fairly effective.

Also, if you're comfortable allowing changes to the registry, there is an
approach, IE-SPYAD, using the restricted sites list which can be used for
scripted popups. I use this and it works very well. See here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm



There is additonal information about setting up and using AdShield, and
about using the Restriced Zone (and an additional list) here:
http://www.mvps.org/winhelp2002/hosts.htm

Lastly, ZoneAlarmPro3/4 has added provisions for stopping adds/popups,
handling cookies, web bugs, and scripting/ActiveX components in addition to
it's firewall functionality. Not free, but I have used it with my other
AdBlocking stuff (AdShield, etc.) turned off as a test, and it appears to be
very good indeed. So far I've experienced no problems at all with it set in
its High Security modes for Ads although others have reported the need to
temporarily turn it off to reach some sites. Also, Agnitum's Outpost
Firewall supports a plug-in for this: "Pre-configured to block most banner
advertisement. Can be configured manually or by simply dragging and dropping
unwanted banners into the Ad Trashcan." I have no experience as to how
effective it is, but I have received a favorable report.

There's good information about hijacking in general and fixes available for
specific hijackers here: http://www.spywareinfo.com/articles/hijacked/
http://gmpservicesinc.com/Articles/hijack.asp
http://www.mvps.org/inetexplorer/Darnit.htm#pop_up
http://www.doxdesk.com/parasite/

bc_acadia's list:

"Some popup blockers. All of these are 100% pure freeware, no trial
periods. Some of these do more than just handle popups.

Pow!: http://www.analogx.com/contents/download/network/pow.htm
NoAds: http://www.southbaypc.com/NoAds/
PopupEraser: http://www.webknacks.com/popuperaser.htm
Stop-the-Pop: http://www.bysoft.se/sureshot/stopthepop/index.html
Internet Organizer: http://www.sf.yucom.be/wdprojects/
PopKi: http://ranfo.com/popki.html
PopUpKiller: http://sourceforge.net/projects/puk/
AdCruncher Proxy:
http://mysite.verizon.net/~mr_fish/AdCruncher/ReadMe.html
KillAd: http://www.iomagic.org/fsc/
ClickOff: http://www.johanneshuebner.com/en/download.html
PopupBuster: http://www.popupbuster.com/PopUpBuster/
Free Surfer: http://www.kolumbus.fi/eero.muhonen/FS/
Window Shades: http://www.g-m-m.com/Software/WindowShades/index.php
AdShield (my personal favorite): http://www.ad-shield.com/
PopupStopper: http://www.panicware.com/popupstopper.html
Proxomitron (Is no longer supported and has a learning curve):
http://www.proxomitron.org/
For those who don't want third party stuff, your own pc's built-in
host file:
http://www.mvps.org/winhelp2002/hosts.htm and
http://www.accs-net.com/hosts/


Here is a review of 61 popup killers, not all of them are free:
http://www.popup-killer-review.com/index.htm"

NOTE that this site also contains a good, comprehensive series of popup
killer tests. Some good additional tests are also available here:
http://www.webknacks.com/aptest.htm


There's another popup test page here:
http://www.kephyr.com/popupkillertest/index.html


Another good test page and lists of both free and cost popup blockers is
here: http://www.popuptest.com/ Recommended

Another list of some popup blockers:
http://www.messaging-software.net/popup-killer-software.htm

If you install and keep UPDATED a good HOSTS file, it can help you avoid
most adware/malware. See here: <http://www.mvps.org/winhelp2002/hosts.htm>
(Be sure it's named/renamed HOSTS - all caps, no extension)



You might want to consider installing the SpywareBlaster and SpywareGuard
here to help prevent this kind of thing and other malware from happening in
the future:
http://www.javacoolsoftware.com/spywareblaster.html (Prevents malware Active
X installs) (BTW, SpyWareBlaster is not memory resident ... no CPU or
memory load - but keep it UPDATED) The latest version as of this writing
will prevent installation or prevent the malware from running if it is
already installed, and it provides information and fixit-links for a variety
of parasites.
http://www.wilderssecurity.net/spywareguard.html (Monitors for attempts to
install malware) Both Very Highly Recommended.

Perhaps these will help.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



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