Policy Not Applying

[Mike Sienkiewicz]

I have been using gpo's for quite some time, but this one has me stumped,
and I will appreciate any help you can offer.

First, I have an OU with a gpo that installs Win2K SP4 without any problems.

Second, below this OU, I have a few other OU's that have gpo's for
installing different versions of Office XP. This is where the problem is.
All of the OU's are computer based. So, when the pc boots up, the screen
displays "Installing managed software Office XP". When the user logs in,
there are no icons. Furthermore, Office XP is not installed. Consequently,
every time the computer boots, it continues to say that Office XP is being
installed, but it isn't.

I have tested this on several pc's with various types of OS installations
(i.e. RIS vs. Manual), and have the same result.

I have not tried using the "Group Policy Result" feature yet.

Any ideas?

Thank you very much.

 

[Philip Nunn]

Check the "application" event log and see what the error says why it is not
installing, then let us know.

Philip Nunn

 

[Mike Sienkiewicz]

I noticed several inconsistancies.

The SP4 Update GPO installed in every instance. However, when I disabled the
GPO, it continued to install anyway. When I removed the GPO, it was not
removed from any workstations.

Either version of Office XP would display that it was installing on every
reboot (indicating a problem), but nothing was there (no software,
shortcuts, etc.). There are no errors in the event viewer and the Group
Policy tool indicates that the GPO was applied.

When I moved the pc's to the OU containing Office XP & Publisher 2002, the
latter installed first and then Office XP installed last.

There appears to be a problem installing Office XP after SP4. However, if it
is installed with Publisher, it works ok.

This problem does not occur on workstations that do not have SP4 installed.

Is anyone aware of any such issues, and is there a work around for this
problem, other than installing and then removing Publisher?

Thank you