Plz help me with keyloggers and hacks

[Guest]

My Norton protect scanned the system and found a iexplorer keylogger and
identify mdmm.dll and explorer.exe as hacktools, I am not able to remove them
and when i try to delete them manually,, windows told me that it's not able
to remove and make sure disk are not full or are not written protect, PLease
please please help me, my system is sending e-mail to the
(e-mail address removed) like every fifteen minutes and i hav to use norton to
stop it, plz i am living in horror rite now

 

[Richard G. Harper]

Did you check the Norton web site for clean-up tools or instructions? If it
identified the threats on your system their Web site can probably tell you
how to clean them up.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[Guest]

You may check if there is the logger is running any service(s). stop them if
any is found any try to manually delete the program.

Did you check the Norton web site for clean-up tools or instructions? If it
identified the threats on your system their Web site can probably tell you
how to clean them up.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

My Norton protect scanned the system and found a iexplorer keylogger and
identify mdmm.dll and explorer.exe as hacktools, I am not able to remove
them
and when i try to delete them manually,, windows told me that it's not
able
to remove and make sure disk are not full or are not written protect,
PLease
please please help me, my system is sending e-mail to the
(e-mail address removed) like every fifteen minutes and i hav to use norton
to
stop it, plz i am living in horror rite now