Please someone - My Outlook crashes repeatedly in search for pst

[Lars Edlo]

Have OL 2007 working on Vista Business. It has worked properly for several
months but suddenly seems to go bananas completely. Working for maybe one
hour, or often less, it suddenly crashes and reports unability to find the
pst file.
(located in C:\Users\Lars\AppData\Local\Microsoft\Outlook, size 1,53 GB,
type MS Office OL personal folder).
I guessed the size of pst might have been problem, but believe this would
not be the case with OL 2007??
It doesn´t help to reboot only OL, I have to reboot the computer entirely
everytime. You can imagine the frustration...

 

[Hal Hostetler [MVP P/I]]

Is this an old .PST file from Outlook 2002 or earlier? The older .PST files
use ANSI format and have a size limitation on the order of 1.6 GB. The
native file format for Outlook 2003 and later is Unicode and it has a MUCH
larger size capability. If this is a file from an earlier version, Outlook
2007 can certainly use it, but it will have the size limit (Outlook will
tell you what format it uses). If it is an older format file, create a new
Unicode file, then drag and drop the contents of the old file into it. DO
NOT IMPORT the old .PST! Doing so will cause data loss and will probably
cause profile corruption. If your current .PST file is already a Unicode
file, try running the Inbox Repair Tool (scanpst.exe) on the file and see if
it finds anything wrong.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Lars Edlo]

Thanks!
I ran a scanpst check, but nothing serious was found - small things which I
had repaired. Not sure which format of the file, it might have been IMPORTED
(?) from my older desktop wih OL 2003/ Win XP.
How do I see what format it is? On Properties I find the info "Attribute
AN". Is that indicating ANSI format?
Lars

"Hal Hostetler [MVP P/I]" skrev:

 

[Hal Hostetler [MVP P/I]]

'Tools|Account Settings|Data Files', select the .PST file in question, and
click "Settings". You'll find a "Format" line near the middle of the page
that will say (97-2002) if the file is an old ANSI format .PST.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Thanks!
I ran a scanpst check, but nothing serious was found - small things which I
had repaired. Not sure which format of the file, it might have been IMPORTED
(?) from my older desktop wih OL 2003/ Win XP.
How do I see what format it is? On Properties I find the info "Attribute
AN". Is that indicating ANSI format?
Lars

"Hal Hostetler [MVP P/I]" skrev:

Is this an old .PST file from Outlook 2002 or earlier? The older .PST files
use ANSI format and have a size limitation on the order of 1.6 GB. The
native file format for Outlook 2003 and later is Unicode and it has a MUCH
larger size capability. If this is a file from an earlier version, Outlook
2007 can certainly use it, but it will have the size limit (Outlook will
tell you what format it uses). If it is an older format file, create a new
Unicode file, then drag and drop the contents of the old file into it. DO
NOT IMPORT the old .PST! Doing so will cause data loss and will probably
cause profile corruption. If your current .PST file is already a Unicode
file, try running the Inbox Repair Tool (scanpst.exe) on the file and see if
it finds anything wrong.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com