PLease please HELP!!!

[Guest]

I have been running Windows XP for a while now .... I like it
On the evening of the 16th I received an email from my ISP??? Not so sure now.
It was basically asking me to update my email settings, I thought nothing more about it and changed them. The following day I switched the PC on .... I could not open my Outlook express or Internet Explorer .... As I do alot of online trading, it is pretty vital that I can use these applications!
I got online using the other account set up on the same computer??? After trying to remember all the settings ...Grrrrrr. I had an incling that perhaps I had a virus?? So went to Trendmicro .... No virus found but did find several Adware and spyware progs .... Not satisfied, I downloaded A virus checker from Paretlogic. This kept coming up with Trojan.Sectho and Trojan.Bispy ..... I deleted all infected, but to no avail ..... Now my main account with all my hard work is stuck in a partition, that will not respond, not even the clock works. I tried to do System restore before I lost all functionality but would not open.
Is there anybody that could give me some good advise as to how to cure this problem ..... Preferably without loosing all my documents ??/

Thanks

 

[Carey Frisch [MVP]]

For expert Outlook Express advice:

Please visit the experts in the Outlook Express newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------------------------------


| I have been running Windows XP for a while now .... I like it
| On the evening of the 16th I received an email from my ISP??? Not so sure now.
| It was basically asking me to update my email settings, I thought nothing more about it and changed them.
The following day I switched the PC on .... I could not open my Outlook express or Internet Explorer .... As I
do alot of online trading, it is pretty vital that I can use these applications!
| I got online using the other account set up on the same computer??? After trying to remember all the
settings ...Grrrrrr. I had an incling that perhaps I had a virus?? So went to Trendmicro .... No virus found
but did find several Adware and spyware progs .... Not satisfied, I downloaded A virus checker from
Paretlogic. This kept coming up with Trojan.Sectho and Trojan.Bispy ..... I deleted all infected, but to no
avail ..... Now my main account with all my hard work is stuck in a partition, that will not respond, not even
the clock works. I tried to do System restore before I lost all functionality but would not open.
| Is there anybody that could give me some good advise as to how to cure this problem ..... Preferably without
loosing all my documents ??/
|
| Thanks

 

[Star Fleet Admiral Q]

Carey, did you read the OP's post beyond the 1st few sentences? Is
their some quota MS puts on you MVP(s) to answer each month to
maintain your precious MVP status, even to the point of answering with
bogus information?
The OP wants to know how to recover his/her data after a failed
restore point attempt - so how is directing the OP to an IE/Outlook
Express newsgroup going to help?
Note: If you are going to answer a Post, at least direct the OP
into the right direction instead of some tangent that was a piece of
information within the post that has no bearing on the final
question/solution.
We as IT professionals should take the time to read beyond the
customer's ranting/raving or be able to ignore what issues lead up to
the problem, and decipher the problem or question and direct a
solution as necessary, if we know it.


--

Star Fleet Admiral Q @ your service
--------------------------------------------------------

For expert Outlook Express advice:

Please visit the experts in the Outlook Express newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------- ----------------------------------------


| I have been running Windows XP for a while now .... I like it
| On the evening of the 16th I received an email from my ISP??? Not so sure now.
| It was basically asking me to update my email settings, I thought

nothing more about it and changed them.

The following day I switched the PC on .... I could not open my

Outlook express or Internet Explorer .... As I

do alot of online trading, it is pretty vital that I can use these applications!
| I got online using the other account set up on the same

computer??? After trying to remember all the

settings ...Grrrrrr. I had an incling that perhaps I had a virus??

So went to Trendmicro .... No virus found

but did find several Adware and spyware progs .... Not satisfied, I

downloaded A virus checker from

Paretlogic. This kept coming up with Trojan.Sectho and Trojan.Bispy

...... I deleted all infected, but to no

avail ..... Now my main account with all my hard work is stuck in a

partition, that will not respond, not even

the clock works. I tried to do System restore before I lost all

functionality but would not open.

| Is there anybody that could give me some good advise as to how to

cure this problem ..... Preferably without

 

[Star Fleet Admiral Q]

What do you mean, stuck - not even the clock works? I can only
provide XP PRO information, as I only have/work NT/2k/XP PRO or Linux
client machines).
When you login with a specific user, that user doesn't function?
Have you tried another account (i.e. a user login)? Does it work? If
so, you may be able access and copy your documents off to CD, Zip or
floppy before having to reformat/reinstall.
Have you tried "safe" mode?
Another choice it trying a "repair install", this may get you up
temporarily to copy off the documents you need.
Lastly, you could boot to the recovery console (providing the SAM
registry file is still intact and you have allowed the use of the SET
command within recovery console via the Local Security Settings), but
to copy documents from the harddrive to floppy, zip or another
drive/partition, you'll need to set the correct environment variables
as follows after getting into the recovery console:
SET AllowWildCards = TRUE
SET AllowAllPaths = TRUE
SET AllowRemovableMedia = TRUE


--

Star Fleet Admiral Q @ your service
--------------------------------------------------------

I have been running Windows XP for a while now .... I like it
On the evening of the 16th I received an email from my ISP??? Not so sure now.
It was basically asking me to update my email settings, I thought

nothing more about it and changed them. The following day I switched
the PC on .... I could not open my Outlook express or Internet
Explorer .... As I do alot of online trading, it is pretty vital that
I can use these applications!

I got online using the other account set up on the same computer???

After trying to remember all the settings ...Grrrrrr. I had an incling
that perhaps I had a virus?? So went to Trendmicro .... No virus
found but did find several Adware and spyware progs .... Not
satisfied, I downloaded A virus checker from Paretlogic. This kept
coming up with Trojan.Sectho and Trojan.Bispy ..... I deleted all
infected, but to no avail ..... Now my main account with all my hard
work is stuck in a partition, that will not respond, not even the
clock works. I tried to do System restore before I lost all
functionality but would not open.

Is there anybody that could give me some good advise as to how to

cure this problem ..... Preferably without loosing all my documents
??/

 

[Reece George]

I reckon they would do themselves a favor by removing the "MVP" from their
posts. There are people in here with far better qualifications that just
post good answers.



"Star Fleet Admiral Q"

 

[Carey Frisch [MVP]]

I reckon that unless you yourself can offer a solution to the OP,
it would be best if you do not post at all since your only
point is unjustified criticism.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------


|I reckon they would do themselves a favor by removing the "MVP" from their
| posts. There are people in here with far better qualifications that just
| post good answers.
|
|
|
| "Star Fleet Admiral Q"
| | > Carey, did you read the OP's post beyond the 1st few sentences? Is
| > their some quota MS puts on you MVP(s) to answer each month to
| > maintain your precious MVP status, even to the point of answering with
| > bogus information?
| > The OP wants to know how to recover his/her data after a failed
| > restore point attempt - so how is directing the OP to an IE/Outlook
| > Express newsgroup going to help?
| > Note: If you are going to answer a Post, at least direct the OP
| > into the right direction instead of some tangent that was a piece of
| > information within the post that has no bearing on the final
| > question/solution.
| > We as IT professionals should take the time to read beyond the
| > customer's ranting/raving or be able to ignore what issues lead up to
| > the problem, and decipher the problem or question and direct a
| > solution as necessary, if we know it.
| >
| >
| > --
| >
| > Star Fleet Admiral Q @ your service
| > --------------------------------------------------------
| > | > > For expert Outlook Express advice:
| > >
| > > Please visit the experts in the Outlook Express newsgroup:
| > >
| >
| news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outloo
| kexpress
| > >
| > > --
| > > Carey Frisch
| > > Microsoft MVP
| > > Windows XP - Shell/User
| > >
| > > Be Smart! Protect your PC!
| > > http://www.microsoft.com/security/protect/
| > >
| > > --------------------------------------------------------------------
| > ----------------------------------------
| > >
| > in message:
| > > | > >
| > > | I have been running Windows XP for a while now .... I like it
| > > | On the evening of the 16th I received an email from my ISP??? Not
| > so sure now.
| > > | It was basically asking me to update my email settings, I thought
| > nothing more about it and changed them.
| > > The following day I switched the PC on .... I could not open my
| > Outlook express or Internet Explorer .... As I
| > > do alot of online trading, it is pretty vital that I can use these
| > applications!
| > > | I got online using the other account set up on the same
| > computer??? After trying to remember all the
| > > settings ...Grrrrrr. I had an incling that perhaps I had a virus??
| > So went to Trendmicro .... No virus found
| > > but did find several Adware and spyware progs .... Not satisfied, I
| > downloaded A virus checker from
| > > Paretlogic. This kept coming up with Trojan.Sectho and Trojan.Bispy
| > ..... I deleted all infected, but to no
| > > avail ..... Now my main account with all my hard work is stuck in a
| > partition, that will not respond, not even
| > > the clock works. I tried to do System restore before I lost all
| > functionality but would not open.
| > > | Is there anybody that could give me some good advise as to how to
| > cure this problem ..... Preferably without
| > > loosing all my documents ??/
| > > |
| > > | Thanks
| > >
| >
| >
|
|