Please help with a Trojan

C

Cat

Greetings,

a friend of mine just called me up telling me she has
a Trojan on her XP computer.

The Trojan's name: tr/psw.lineage.ag.1

She said it is in: windows/rund1132.bll


She cannot even go into the Internet to look up an online
scanner.

I have looked around for a manual removal but could not find
anything. I am not very familiar with XP, I still have my old 98SE.


Please, can anyone help here, or give me a hint where to look?


Thanks,

Cat
 
D

David H. Lipman

You can perform the following for your friend by downloading the SYSCLEAN.COM and extracting
lpt$vpn.420 from lpt420.zip and place the both in the same directory. Then you can burn a
CDROM, place on a ZIP disk, place on a USB Flash drive, etc, and then using the below
instructions, clean the Trojan from the PC.

1) Download the following two items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download SYSCLEAN.COM and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt420.zip

Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM .

2) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode then shutdown as many applications as possible.
4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform
6) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) Create a new Restore point


* * * Please report back your results * * *

--
Dave
http://www.claymania.com/removal-trojan-adware.html







| Greetings,
|
| a friend of mine just called me up telling me she has
| a Trojan on her XP computer.
|
| The Trojan's name: tr/psw.lineage.ag.1
|
| She said it is in: windows/rund1132.bll
|
|
| She cannot even go into the Internet to look up an online
| scanner.
|
| I have looked around for a manual removal but could not find
| anything. I am not very familiar with XP, I still have my old 98SE.
|
|
| Please, can anyone help here, or give me a hint where to look?
|
|
| Thanks,
|
| Cat
 

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