Please Help. IE has encountered a problem and needs to close

[Guest]

I then click on detail and get:

Appname: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
Offset: 00016697
Modname: kernel32.dll

I have run Spybot and Ad-aware, but it just keeps shutting down. I will by
the first round for anyone that can help!!!

 

[Guest]

Hi Dave,

In case you are not able open IE at all, then here is a work around:

1. Click Start, run, type "inetcpl.cpl" (with out quotation marks) and click
OK.
2. Click the Advanced tab.
3. Under Browsing, uncheck the "Enable third-party browser extensions
(requires restart)" check box.
4. Click OK.

PS: Do not restart your computer after performing the above steps.

Once you are done with the above steps, please open a brand new Internet
Explorer and check if the problem is resolved.

HTH
Venkatesh

 

[Frank Saunders, MS-MVP IE/OE]

I then click on detail and get:

Appname: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
Offset: 00016697
Modname: kernel32.dll

I have run Spybot and Ad-aware, but it just keeps shutting down. I
will by the first round for anyone that can help!!!

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

Thank you very much for your help.

Hi Dave,

In case you are not able open IE at all, then here is a work around:

1. Click Start, run, type "inetcpl.cpl" (with out quotation marks) and click
OK.
2. Click the Advanced tab.
3. Under Browsing, uncheck the "Enable third-party browser extensions
(requires restart)" check box.
4. Click OK.

PS: Do not restart your computer after performing the above steps.

Once you are done with the above steps, please open a brand new Internet
Explorer and check if the problem is resolved.

HTH
Venkatesh

 

[Guest]

Frank, thank you for your help.

I then click on detail and get:

Appname: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
Offset: 00016697
Modname: kernel32.dll

I have run Spybot and Ad-aware, but it just keeps shutting down. I
will by the first round for anyone that can help!!!

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx