PLEASE HELP!! EMAILS ARE BLANK IN OUTLOOK 2007! NO TEXT ONLY LNKS!

G

Guest

I have posted this before and then I just replied to another user's post that
had the same issue, so now I am trying again. The original post I responded
to is at the bottom, but I went into a lot more detail into what actions I
have taken, but have not been able to resolve this major issue.

I am having the same exact problem except i didn't upgrade mine was a clean
install on vista business. It seems to be every email in rich or plain text
regardless of the domain. Only shows the html links. HTML emails are fine
though. I wish someone could fix this or tell me what I'm doing wrong. I
switched Outlook to view all messages in Plain Text and that didn't help
either.

In Windows Mail (the new outlook express) everhing is great, but i didn't
pay a few hundred bucks for windows mail and i really need the features in
Outlook 2007 especially the business contact manager!

I have disabled add ins, uninstalled/reinstalled Office, disabled antivirus,
messed with every single option available, and still nothing. Trying to
manage 8 email accounts through Web Based email is too time consuming, and it
seems that Windows Mail and Outlook 2007 get in a pissing contest and either
one or the other steals the email and downloads it from the server. I have
both set up to leave a copy of the message on the server, but it seems that
if one of the accounts downloads it the other won't. (i have verified that
the email is still in fact on the server) Even if outlook is not open it
still downloads sparatic messages and I have to actually end the oulook.exe
process to get it to stop.

I have literally spent hours on this. I have searched the internet
endlessly for an answer, even posting here a couple days ago, but I cannot
find the answer. There are plenty of people posting the same issue, but no
answers.

I did find a post in some forum in cyberspace that was talking abou AVG
email scanning causing the issue, but #1 I don't use AVG I use Symantec
Corporate 10.2,and #2 I even disabled Symantec Email Security just to be on
the safe side and rule it out. Hell, I even disabled Antivirus all together.
I also read that people were having the same issue as a result of the PDF
add in for outlook 2007 but...#1 I don't have that add in and #2 I disabled
all possible add ins through the Trust Center. Some of them it won't let you
disable because of some registry value in Outlook, but every single other add
in I disabled. There was another forum that said that it was an issue with
themes, so I got rid of the theme (that wasn't showing on any messages I was
trying to create anyways) and still the same issue.
All but one of my accounts is POP3, with the other being IMAP. I did import
a pst file from Office 2003 on my old computer, but the blank emails are
still coming in the new messages so I can't see how the pst being corrupted
could be a problem. Lastly, the IMAP account redownloads the messages at
every sync so it is definitely a viewing problem in Outlook 2007 in my
opinion at least. I am no computer tech or anything but I am not a novice
either and this makes absolutely no sense. One would think that if I were
having issues with all of my text being completely missing and my messages
only containing hyperlinks, that if I switched Outlook over to read only this
specific type of email that it would work but it doesn't. Granted it is a
bit more confusing and tedious to change the mail format in Outlook 2007
versus Outlook 2003, but I still found it and tried. Like I said earlier, I
have literally spent hours troubleshooting this and playing with every single
function available and then switching it back after I found that it didn't
help any.
 
G

Guest

than html. The PST checks out good. Like I said, it hurts my brain because
it doesn't make sense.
no, the font color is not set to white. Plus i wouldn't be able to read the
text in the html emails if it were set to the same color as the background.
If I reply to one of the "blank text" messages I can see what I am typing,
but not read the email i am responding to. Whether the message is brand new
in my inbox or whether i reply/forward, there is only hyperlinks that I am
able to view in any format other html. Thanks for trying to help. I really
appreciate it.
 
C

CreateWindow

Hi speedbump164,

I see what you mean. Looks like MS need to add this to their list of
problems with Lookout 2007.
Sorry I can't help further. Sometimes with these code errors actually IN the
product - one has to wait for a fix from the company.
I discovered and wrote in newsgroups about a POP3 AUTH problem in Jan this
year. The problem is still there. So, until the MS Outlook team release a
fix (or a feature and call it a fix! ;-) we are stuck with that.
In your case - (and others) any minor corruption of the text and Outlook
gives up and refuses to render the text. Amazing.

Cheers,
CreateWindow
http://mymessagetaker.com Stop using those paper phone message pads
make the computer work for you.
 

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