Yes, pulling down the inner cover doesn't do anything either. I looked
all over the web to see if others had this problem but I didn't find a
single piece of info. I'm guessing it's not a common problem and looks
like there is something defective.
Are you under warranty? If so you are in luck, from my understanding
of the process such an error gets you a new printer with ink, rather
then the usual referb replacement without head or ink. It's a good
deal, good error.
Looking at the front of the printer when you open the lid there should
be a square hole with a black microswitch on the inside, directly above
on the lid you should notice a protruding bit o plastic in the shape
of two triangles. it's very much tward the rear, and tward the right
of the opening. Odds are you have a faulty microswitch which might be
resolve by pushing the black button with a pencil, smacking it, or if a
spring is sprung you might be able to lift it using small tweezers.
I checked the service manual and it doesn't list an alternative means
of centering the heads other than opening the lid. I can't even tell
if that microsoft is a part of the logic board QM2-1548-000, nor can I
tell if those covers left and right tward the rear can be removed.
