Pivot table problem

[Joanne]

Hi,

I am encountering some problem with pivot table's data
after i refreshed the pivot table.
I have a template with grouping and setting done, however,
when i paste new data into the raw data worksheet and
refresh the pivot table, the grouping in my pivot table
dissapear. But, when i check from the drop down box, i can
see my grouping but it doesn't appear in my pivot table.
Anyone know why?

 

[Paul Falla]

Dear Joanne
Could it be that in the new data that you add to your base
data table there are items which fall outside of the
groupings you have set?

I have had problems with this in the past, and have had to
ungroup and then regroup the data.