ping fail on DELL PCs


L

light_wt

Hi,

Dell is giving me heart burn. Can't get an answer on this from them...

I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless
Router in the same subnet. Both got IP from that same DHCP and their
Windows Firewall are disabled. They can't ping each other, but, can
ping cnn.com or reach msn.com via IE.

I have a third home grown WinXP with SP2. Both DELL PCs can ping to it.

How can I get the DELL PCs to ping each other.

Output from ipconfig and traceroute
Connection-specific DNS Suffix . : hsd1.tx.comcast.net.
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\>tracert 192.168.1.105

Tracing route to 192.168.1.105 over a maximum of 30 hops

1 * * * Request timed out.
2 * * * Request timed out.

C:\>tracert 192.168.1.1

Tracing route to 192.168.1.1 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net
[24.0.110.125
]
2 <1 ms <1 ms <1 ms 192.168.1.1

Trace complete.

Please help.
 
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B

bkboudreau

One thing does look wierd, your trace to your router should only be 1
hop (your PC to the router) instead you have 2 hops, 1 to your external
IP then to your router, how do you have your computers and internet
modem hooked up.
 
L

light_wt

You've got sharp eyes. I notice the result from tracert, too. :)

The Cable Modem is connect to the router. The PC gets its IP from the
router, which is what I think it is getting the IP from...

Jon.
One thing does look wierd, your trace to your router should only be 1
hop (your PC to the router) instead you have 2 hops, 1 to your external
IP then to your router, how do you have your computers and internet
modem hooked up.

light_wt said:
Hi,

Dell is giving me heart burn. Can't get an answer on this from them...

I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless
Router in the same subnet. Both got IP from that same DHCP and their
Windows Firewall are disabled. They can't ping each other, but, can
ping cnn.com or reach msn.com via IE.

I have a third home grown WinXP with SP2. Both DELL PCs can ping to it.

How can I get the DELL PCs to ping each other.

Output from ipconfig and traceroute
Connection-specific DNS Suffix . : hsd1.tx.comcast.net.
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\>tracert 192.168.1.105

Tracing route to 192.168.1.105 over a maximum of 30 hops

1 * * * Request timed out.
2 * * * Request timed out.

C:\>tracert 192.168.1.1

Tracing route to 192.168.1.1 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net
[24.0.110.125
]
2 <1 ms <1 ms <1 ms 192.168.1.1

Trace complete.

Please help.
 
R

RobMarsh

Hello,

This could be a network configuration problem or a router
configuration problem. Checkthe router DHCP tables and verify that each
computer gets its address from the router.. Make sure that your PC's
are connected to the router and not the cable modem.

If all looks good verify all of your IPS settings (IP, DNS, Default
Gateway) by using IPconfig /all


light_wt said:
You've got sharp eyes. I notice the result from tracert, too. :)

The Cable Modem is connect to the router. The PC gets its IP from the
router, which is what I think it is getting the IP from...

Jon.
One thing does look wierd, your trace to your router should only be 1
hop (your PC to the router) instead you have 2 hops, 1 to your external
IP then to your router, how do you have your computers and internet
modem hooked up.

light_wt said:
Hi,

Dell is giving me heart burn. Can't get an answer on this from them...

I have two DELL PCs with WinXP SP2 connected using the Linksys Wireless
Router in the same subnet. Both got IP from that same DHCP and their
Windows Firewall are disabled. They can't ping each other, but, can
ping cnn.com or reach msn.com via IE.

I have a third home grown WinXP with SP2. Both DELL PCs can ping to it.

How can I get the DELL PCs to ping each other.

Output from ipconfig and traceroute
Connection-specific DNS Suffix . : hsd1.tx.comcast.net.
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\>tracert 192.168.1.105

Tracing route to 192.168.1.105 over a maximum of 30 hops

1 * * * Request timed out.
2 * * * Request timed out.

C:\>tracert 192.168.1.1

Tracing route to 192.168.1.1 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms c-24-0-110-125.hsd1.tx.comcast.net
[24.0.110.125
]
2 <1 ms <1 ms <1 ms 192.168.1.1

Trace complete.

Please help.
 
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