Pictures in Attch Won't Open in OE

[Guest]

Hope I am in the correct group. Wins XP- Outlook Express - used with SBC
Yahoo DSL. Attchs containing photos won't open. Message box says:
C:\Documents and Settings\larry and mildred\ local settings\temporary
internet files\content.IE5\ UVEXMHUD (differenet for each file ) followed
by\.gif or .jpg. and "This action only valid for products that are currently
installed. Text and video Attchs will open in Outlook Express, not photos
(jpg/gif). Emails with photo attachments do open when sent to my
hotmail/msn.com address. What is missing in the files or settings that
prevent photos from being opened in Outlook Express?

 

[Ramesh, MS-MVP]

Hi,

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

{You need to look the Windows Installer related entries}

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hope I am in the correct group. Wins XP- Outlook Express - used with SBC
Yahoo DSL. Attchs containing photos won't open. Message box says:
C:\Documents and Settings\larry and mildred\ local settings\temporary
internet files\content.IE5\ UVEXMHUD (differenet for each file ) followed
by\.gif or .jpg. and "This action only valid for products that are currently
installed. Text and video Attchs will open in Outlook Express, not photos
(jpg/gif). Emails with photo attachments do open when sent to my
hotmail/msn.com address. What is missing in the files or settings that
prevent photos from being opened in Outlook Express?

 

[Guest]

Thank you much for reply. I have solved the problem. Spent most of a Sunday
searching, but eliminated problem by fixing the JPG file type association in
File Types under Folder Options. Many thanks again for your effort.

 

[Ramesh, MS-MVP]

Well done!
Thanks for posting back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you much for reply. I have solved the problem. Spent most of a Sunday
searching, but eliminated problem by fixing the JPG file type association in
File Types under Folder Options. Many thanks again for your effort.