Photo Gallery Crashes

[MR]

each time I try to run Windows Photo Gallery (release version from MSDN), I
get an error message that Windows Photo Gallery has stopped working. this
happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32 exception
occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and reinstall
it.
has anyone seen this, is there a fix for it?
thanks
m

 

[Rick Rogers]

Hi,

Had it ever worked? Or did it stop working after installing something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[MR]

i don't think it ever worked
i upgraded from xp to vista business

Hi,

Had it ever worked? Or did it stop working after installing something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

each time I try to run Windows Photo Gallery (release version from MSDN),
I get an error message that Windows Photo Gallery has stopped working.
this happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32 exception
occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and
reinstall it.
has anyone seen this, is there a fix for it?
thanks
m

 

[Rick Rogers]

Hi,

Then I would speculate that there was something installed under XP that is
incompatible with Vista and is interferring with this function. Was there
any photo editing or image software installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

i don't think it ever worked
i upgraded from xp to vista business

Hi,

Had it ever worked? Or did it stop working after installing something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

each time I try to run Windows Photo Gallery (release version from
MSDN), I get an error message that Windows Photo Gallery has stopped
working. this happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32 exception
occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and
reinstall it.
has anyone seen this, is there a fix for it?
thanks
m

 

[MR]

yes, Microsoft digital image suite 2006
also Dxo Optics Pro v3.5

Hi,

Then I would speculate that there was something installed under XP that is
incompatible with Vista and is interferring with this function. Was there
any photo editing or image software installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

i don't think it ever worked
i upgraded from xp to vista business

Hi,

Had it ever worked? Or did it stop working after installing something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

each time I try to run Windows Photo Gallery (release version from
MSDN), I get an error message that Windows Photo Gallery has stopped
working. this happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32 exception
occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and
reinstall it.
has anyone seen this, is there a fix for it?
thanks
m

 

[Rick Rogers]

Hi,

Not familiar with either of those, but can you open them and edit an image
file with both?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

yes, Microsoft digital image suite 2006
also Dxo Optics Pro v3.5

Hi,

Then I would speculate that there was something installed under XP that
is incompatible with Vista and is interferring with this function. Was
there any photo editing or image software installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

i don't think it ever worked
i upgraded from xp to vista business


Hi,

Had it ever worked? Or did it stop working after installing something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

each time I try to run Windows Photo Gallery (release version from
MSDN), I get an error message that Windows Photo Gallery has stopped
working. this happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32
exception occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and
reinstall it.
has anyone seen this, is there a fix for it?
thanks
m

 

[MR]

Dxo Optics Pro did not work, so i uninstalled it. now Photo Gallery seems to
work fine
thanks
m

Hi,

Not familiar with either of those, but can you open them and edit an image
file with both?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

yes, Microsoft digital image suite 2006
also Dxo Optics Pro v3.5

Hi,

Then I would speculate that there was something installed under XP that
is incompatible with Vista and is interferring with this function. Was
there any photo editing or image software installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

i don't think it ever worked
i upgraded from xp to vista business


Hi,

Had it ever worked? Or did it stop working after installing something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

each time I try to run Windows Photo Gallery (release version from
MSDN), I get an error message that Windows Photo Gallery has stopped
working. this happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32
exception occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and
reinstall it.
has anyone seen this, is there a fix for it?
thanks
m

 

[Rick Rogers]

No sweat, glad you got it sorted.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

Dxo Optics Pro did not work, so i uninstalled it. now Photo Gallery seems
to work fine
thanks
m

Hi,

Not familiar with either of those, but can you open them and edit an
image file with both?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

yes, Microsoft digital image suite 2006
also Dxo Optics Pro v3.5

Hi,

Then I would speculate that there was something installed under XP that
is incompatible with Vista and is interferring with this function. Was
there any photo editing or image software installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

i don't think it ever worked
i upgraded from xp to vista business


Hi,

Had it ever worked? Or did it stop working after installing
something?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

each time I try to run Windows Photo Gallery (release version from
MSDN), I get an error message that Windows Photo Gallery has stopped
working. this happens within seconds of the program starting up.
if I select the debug option it says that "An unhandled win32
exception occurred in WindowsPhotoGallery.exe [4512]."
I can't figure out what is causing it or even how to uninstall and
reinstall it.
has anyone seen this, is there a fix for it?
thanks
m