phantom device

[Robert Gardner]

Out of the blue I am unable to use my cd/dvd rom drives. I
have a CD/RW and a CD/DVD rom drive, Both AOpen brand,
which were working fine until this morning. Now in device
manager I see a phantom device -
"AXV CD/DVD-ROM SCSI CdRom Device"
listed under cd roms and it is reported to be working
fine. I have no such device or any SCSI interfaces at all
for that matter. The CDRW and CD/DVD both show but with
exclamations and show error 10. With both drives unplugged
the phantom is still there. System untouched for at least
a year and is Athlon 1800, WIN2K Pro. Anyone seen anything
like this.
PS. McAffe and Zonealarm are installed so it probably
isn't a virus.

 

[JR K Yoshikawa]

What did you do, when you ahve trouble?
did you install anything? or did you download anything?
I think "AVX CD/DVD-ROM SCSI CdRom Device" are Alcohol Virtual Drive.
If you installed that check your Alcohol settings.
or post more deteils info.

 

[Guest]

it had worked since adding the alcoholer product. removed it and stilll get error. error 10 - can't start device. have tried both drived one at a time. also get shutdown error - driver_stop_power_failure. - help

 

[JR K Yoshikawa]

again please post more detailed Info.
do you use any CD witing software?
Whats is your CD Drive maker and model?
Which interface are you useing connect to your PC?
What is your motherboard or model and maker of your PC?
which Alcohole product did you installed?

also here is important part.
Check your event viewer.
(Start > Programs > Administrative Tools > Event Viewer)
If you can find any errors,
write dona "Event ID" and "Source" from each error event.
and check with http://www.eventid.net.
or post here.

also if you have stop error post whole error message.