Perplexing CD Drive Problem

[E/B]

Running XP Home w/SP2, 512 RAM on Dell 4600. D Drive (CD-RW) has
operated without prior problem to include new install of NSW 2005
Premier (replacing NSW Pro 2003) on 26th.
Found Norton System Dr and System Info not installed; reply from
Symantec advised they are not part of Standard Install for 2005 and
Custom install needed. Uninstalled the Standard and attempted a Custom
install as directed.
Drive spins CD but will not display contents automatically nor will
music CDs play. Now faced with accessing My Cptr/D drive each time to
start the player. Device Manager tells me the hardware is functioning
correctly; lack of technical expertise sends me here for any
assistance someone can offer to resolve problem.

 

[Kelly]

1. Go back to Norton Support.
2. Whose/Which System Info are you speaking of? If Norton, as I don't use
any of their products, read number 1.

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

Running XP Home w/SP2, 512 RAM on Dell 4600. D Drive (CD-RW) has
operated without prior problem to include new install of NSW 2005
Premier (replacing NSW Pro 2003) on 26th.
Found Norton System Dr and System Info not installed; reply from
Symantec advised they are not part of Standard Install for 2005 and
Custom install needed. Uninstalled the Standard and attempted a Custom
install as directed.
Drive spins CD but will not display contents automatically nor will

Right click My Computer, select explore, right click your cd drive (D,
select properties, select autoplay.