Permanent performance problems after removal of Spyware Beta

[Roland]

Subject: HELP!!! PERFORMANCE PROBLEMS after Spyware
removal
From: "Roland" <[email protected]>
Sent: 1/28/2005 3:17:26 PM




After installing MicroSoft Windows Anti-Spyware (Beta
v1.0)on my Windows XP (sp2) Media Center and using it for
a few days I gradually begin experencing extreamly slow
peformance accessing web sites using Internet Explorer.
It was very fast before I installed the spyware -I am on
Broadband.

Internet Explorer kept getting slower and slower. I
tried shutting down all the security systems (firewall,
CA virus scanner, & the Anti-Spyware) but no
configuration seemed to help. I installed Mozilla which
brings up pages faster than lightning (a great browser)
Thus I know it is not the network or ISP. I removed the
Micro-Soft anti-Spyware but the Internet Explorer still
is a pig; it appears as if somthing got permanently
changed in my system.

I have cleared all the IE temp files, cookies, history,
reset IE to the defaults, did a disk clean, defagged,
checked the page file (2000MB - recomended 780) etc. to
no avail. What was altered or left behind???

Anyone have the same problem or a solution?

 

[Steve Dodson [MSFT]]

Roland,
I would never recommend downgrading security while connected to the
internet unless you are prepared to rebuild your box from scratch or have a
good backup. We are working on adddressing perf problems, but I do not have
enough information on your issue. Does IE take longer to load? Does it take
longer to access certain websites? Are ALL websites slow? Was there a DNS
issue? At this point it is hard to say what is going on.

-steve


Steve Dodson [MSFT]
MCSE, CISSP
PSS Security

--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
--------------------