Performance of MS Update

[Weisenheimer]

Hi all,
When calling Windows Update in the Help and Support Center all its
transactions are extremly slow since about 2 month. I'm attached to the
internet in Germany. The performance of other pages (also from Microsoft) is
normally well.

What could be the reason? Are there any similar observations from German or
European MS Update users?

 

[Shenan Stanley]

When calling Windows Update in the Help and Support Center all its
transactions are extremly slow since about 2 month. I'm attached to
the internet in Germany. The performance of other pages (also from
Microsoft) is normally well.

What could be the reason? Are there any similar observations from
German or European MS Update users?

Similar discussions have been popping up all over.

If one was to guess (and not just go right to the possibility it was the
end-user's connection/computers) - it could be that people are getting
larger files from the Microsoft download servers right now and over the past
few months. If I have a pipeline that handles 100 gallons/hour maximum I'm
okay when only 10 people want 10/gallons/hour. When 100 people all start
demanding the same 10 gallons/hour - without increasing the pipeline, those
100 people are just going to have to get their 1 gallon/hour or do without.
;-)

Now - that is just a guess - and where the pipeline actually thins would
also be an undetermined factor here - given the various paths things can
take to get to other locations in the world through the Internet.

It's a logical guess though - given the large service packs and full RTM
products that have been released and made available for download over the
Internet since April 2009. Just yesterday, I downloaded 20GB+ from what
should be Microsoft servers in one place and 5GB+ in another location. I
could see the download speed slow as the day passed and speed up during what
i would consider 'lulls'.

*shrug*

 

[Weisenheimer]

Hi Shenan,

thanx for your detailed explanations. )

To sharpen my question a little bit: I mainly experience extrem long
response time (5 minutes ad more) when MS Update is connecting to its servers
and is then looking for updates. The traffic for that is only a few KBs. The
download speed of updates is quite normal at my channel speed. So the
performance problem seems to be focussed to the authorization and request
processing part. This could point to overloaded servers that handle these
requests. The IP-adress of these servers is different from those that are
used for the downloads. One other reason could be denial of service attacks
against these servers. Just to behinder security updates.

What is your experience with MS Update's reponse times?