Hi Customer,
Thanks for your reply.
Considering current situation, first please install the latest service pack
for all the Outlook XP clients. And in order to verify the issue, please
follow the steps below.
1. Please create a new user called User D with new mailbox in Exchange
Server, and then let User A - the owner of the mailbox grant delegate
permission to this new User D. Then verify whether the issue appears in
this new user.
2. Also create a new user called User E with new mailbox in Exchange
Server, then let User E grant delegate permission to User B and User C.
Then let User B log his mailbox, create a new contact in User E's Contact
Folder, wait for the completion of the synchronization, then verify whether
User C can see the new-created contact in User E's mailbox.
3. Please create a new Outlook Profile for User B by the article below,
then add User A' mailbox again, and verify whether the issue disappears.
287072 OL2002 How to Create a New E-mail Profile for Outlook
http://support.microsoft.com/?id=287072
I look forward to your reply. If there is anything unclear, feel free to
let me know. Thanks and have a nice day!
Thanks & Regards,
Lee Li
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Peek-A-Boo Shared Contact
| thread-index: AcTjH2M1ulF1vI93R9m5LoDk7O3uDQ==
| X-WBNR-Posting-Host: 63.239.207.77
| From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
| Subject: RE: Peek-A-Boo Shared Contact
| Date: Wed, 15 Dec 2004 19:29:02 -0800
| Lines: 121
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 8bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.outlook.general
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| Path: cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.outlook.general:262536
| X-Tomcat-NG: microsoft.public.outlook.general
|
| The contact is not new. It was created about four days before this
situation
| occurred. User B (Windows 2000 Pro / Outlook XP) created the contact.
|
| User A (the owner of the mailbox) (Windows 2000 Pro / Outlook XP) can see
| the Jane Derf contact.
|
| All Outlook XP are patched only to sp1. Sp3 has been downloaded, but not
| installed.
|
| c.
|
| "Lee Li [MSFT]" wrote:
|
| > Dear Customer,
| >
| > Thank you for posting here.
| >
| > Before we go further, in order to get a more concrete idea as to what
the
| > exact problem is and how to resolve it efficiently, please let me know
the
| > following information.
| >
| > 1. Please let me know whether the contact like Jane Derf which cannot
be
| > located by User C and Administrator is a new one created by User B.
| >
| > If so, the issue may be caused by the following cause. When User B
creates
| > contacts in his Outlook XP, the changes will not be updated to the
Exchange
| > Server as soon as creating. So in another assistant Outlook Client
Side, he
| > cannot see the update. Based on current situation, you can try the
| > following test.
| >
| > In one of the assistants Outlook side, create a new contact, then press
| > Send/Receive button to synchronize the changes to Exchange Server. Then
in
| > boss and another assistant side, please verify whether the new-created
| > contact appears.
| >
| > 2. Does the User A ¨C the owner of the mailbox can see the contact
Jane
| > Derf in his own Outlook?
| >
| > 3. Please install the latest Service Pack for Outlook 2000/XP for all
| > users.
| >
| > 307841 OFFXP: How to Obtain the Latest Office XP Service Pack
| >
http://support.microsoft.com/?id=307841
| >
| > 276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
| >
http://support.microsoft.com/?id=276367
| >
| > Please let me know the results so that I can provide further assistance
on
| > this problem. I am looking forward to your reply. Thanks and have a
nice
| > day!
| >
| > Thanks & Regards,
| >
| > Lee Li
| > Microsoft Online Partner Support
| >
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Peek-A-Boo Shared Contact
| > | thread-index: AcTiM0ysaWYL/u5TSTueir1zWu8HMw==
| > | X-WBNR-Posting-Host: 63.239.207.77
| > | From: =?Utf-8?B?Q2hhcmxpZSBIaWxs?= <
[email protected]>
| > | Subject: Peek-A-Boo Shared Contact
| > | Date: Tue, 14 Dec 2004 15:19:03 -0800
| > | Lines: 22
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.outlook.general
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.1.29
| > | Path: cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: cpmsftngxa10.phx.gbl microsoft.public.outlook.general:262110
| > | X-Tomcat-NG: microsoft.public.outlook.general
| > |
| > | User A's default contacts folder is shared by User B & User C. Both
have
| > | full control permission to the contact folder. User B can locate a
| > specific
| > | contact (e.g. Jane Derf) by using the find command. User C cannot
locate
| > the
| > | same contact by either viewing the contact folder, or by using the
find
| > or
| > | advance find. Both users can access the contacts folder, and
manipulate
| > the
| > | other contacts. Both User B's & User C's Outlook status bar indicates
| > there
| > | are 1492 contacts in the contact folder. Simply put User C cannot
locate
| > the
| > | contact.
| > |
| > | As exchange administrator, even I cannot locate the peek-a-boo
contact
| > from
| > | my workstation. On User B's workstation, I have located the contact,
| > opened
| > | it and successfully change something then saved it.
| > |
| > | OS / Outlook combinations which can Successfully Find Contact
| > | Windows 2000 pro / Outlook XP - User A
| > | Windows 2000 pro / Outlook XP - User B
| > |
| > | OS / Outlook combinations which fail to find the contact.
| > | Windows 98se / Outlook XP - User C
| > | Windows 2000 / Outlook 2000 - Administrator
| > |
| > | AdThanksVance for your suggestions
| > |
| >
| >
|
