pdf files in IE (Adobe) not working. ANY HELP?

G

Guest

pdf files stopped working in IE7 and causes IE to shut down. Using Adobe
Reader 7.1, tried updating to 8.1, tried uninstalling in control panel
original version and neither one works. Can't uninstall adobe even when I
uninstall all related programs first. Error message 1714...."older version
can't be removed", "patch package couldn't be opened and verify that it
exists". Tried cleaning everything with the msicuu2 (microsoft uninstaller)
and with CC Cleanup. Tried deleting downloaded adobe files in program files,
still nothing. Disabled most startup programs in msconfig to see if
something may have been blocking this attempt and I still was not able to
delete from control panel or update from adobe's website....same error
message appears. Tried a system restore...nothing, disabled firewall and
attempted again....still, no difference. I've installed a different pdf
reader but not as effective/fast as adobe.

Anyone know what I can do to solve this problem?
 
L

Lanwench [MVP - Exchange]

sandra4453 said:
pdf files stopped working in IE7 and causes IE to shut down. Using
Adobe Reader 7.1, tried updating to 8.1, tried uninstalling in
control panel original version and neither one works. Can't
uninstall adobe even when I uninstall all related programs first.
Error message 1714...."older version can't be removed", "patch
package couldn't be opened and verify that it exists". Tried
cleaning everything with the msicuu2 (microsoft uninstaller) and with
CC Cleanup. Tried deleting downloaded adobe files in program files,
still nothing. Disabled most startup programs in msconfig to see if
something may have been blocking this attempt and I still was not
able to delete from control panel or update from adobe's
website....same error message appears. Tried a system
restore...nothing, disabled firewall and attempted again....still, no
difference. I've installed a different pdf reader but not as
effective/fast as adobe.

Anyone know what I can do to solve this problem?

See whether FoxIt Reader works instead. Adobe stuff gets more & more bloated
over time. I avoid it whenever I can. Beyond that, try checking with Adobe
support for help as this is their product.
 

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