PCL XL error

  • Thread starter Thread starter Joel Guzman
  • Start date Start date
J

Joel Guzman

Hello all,

I need your help again,

A user on the network is having issues when tryin to print from the Outlook
or Word etc. She has all her Office Updates and Windows update to date.
this is the error......

PCL XL error
Subsystem : Kernel
Error: :IllegalOperatorSequence
Operator: EndChar
Position: 308

the printer is on the network, its a HP 4650 model.
Please help me with this issue, She is on XP pro. All other users next to
her dont get this error.
 
I had this issue also. Try
1. get a different print driver for you printer, such as PCL5e instead of 6.
2. We had a color laser that has this type of issue and we fixed it by using
a beta driver for that printer. You can check in to that. It was a network
printer but had the user print to the IP number of the printer that would
allow him to use the beta driver and now screw everyone else up.....

Good luck...
 
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