pci usb card and webcam help

[Guest]

i have xp home addition, my pc initially did not have usb so i went out an
bought a pci usb card, i have installed this and also a logitech webcam but
when the instructions come up telling me to connect my webcam to the usb ,
when i connect it nothing happens or system crashes. also my computer does
not start up when webcam is plugged into usb. so im wondering what could be
wrong and if i have to change my pc to enable usb in set up, please email me
if anyone can help. thank you

 

[namniar]

Sorry, no experience with PCI USB cards or webcams, my 6 USB ports are on
the motherboard. However, changes to the bios to enable USB should not be
required because the USB ports are not part of the motherboard. With the
PCI card plugged in without the webcam plugged in look in Device Manager to
see if the USB ports are recognised and working properly. Right click My
Computer, Properties, Hardware tab, Device Manager, click on + signs to
expand trees, right click on branch and select properties. I don't know
which branch yours will be under because of the PCI card.

Question: is the webcam USB 2.0. Have you upgrade WinXP to SP1 at least.
Right click on My Computer, select General tab. It should state Service
Pack 1 or 2.

Also, were the USB webcam drivers you installed prior to plugging in the
webcam are for WinXP ?

Someone else with your setup will probably have further ideas.

r.

 

[Nathan McNulty]

Also, you may want to check for a BIOS update for your computer. There
was an issue with this webcam and the ASUS P4P800 that was fixed with a
BIOS update, so it is possible that other motherboards have similar
problems.

 

[Guest]

thanks for replying, how do i do a bios update, thank you

 

[Nathan McNulty]

This depends on what motherboard you have and if you have an OEM (Dell,
HP, Compaq, etc.) computer. Please post back with the computer make and
model or motherboard make and model. If you do not know this
information, I would use Everest Home from www.lavalys.com to find out.

 

[Alvin Brown]

Hello

If your not to familair with doing a bios update I suggest you
take your pc to a repair store, because you could really screw
things up.

Alvin

 

[Nathan McNulty]

That all depends on if the computer is OEM or a new motherboard. Most
OEM and newer motherboards have failsafes on them that prevent poor
flashing and make the entire process simple. On older computers I would
agree, but newer computers can flash the BIOS from within Windows or a
virtual environment (Dell likes that method).