PC won't shut down??

[mikeu]

How can I fix this problem. When shutting down, it always does a restart.
Appreciate help on this.

 

[Leonard Grey]

Is there anything else you think we should know that might help to
diagnose your problem, or are you just looking for guesses?

 

[Gerry]

What errors appear in Event Viewer?

Please post copies of all Error and Warning Reports appearing in the
System and Application logs in Event Viewer relating to the last boot in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.



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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[mikeu]

I'm open for any suggestions. Since I don't have any idea of how it happen.
Thanks,

 

[Leonard Grey]

Please re-write your question, this time make sure you have all the
needed information and we'll try to help. This article:

"How to ask a question"
http://support.microsoft.com/kb/555375

will help you to create a question that is more likely to provide the
help you are seeking.