PC takes hour to load

[lel]

My pc has suddenly started to go really slow. It takes 50 minutes from
switch on to get to desktop. When I click on something on desktop it
takes approx 5 miutes to open, and I can only open one thing at a time,
so i have to choose carefully, as they wont close without using cntrl,
alt, del.
I tried to run anti virus today but it was going so slowly it took 7
1/2 hours, then I stopped it, but up till then it hadnt found any
threats.
I tried to do disc clean up, to delete temp files etc, but even that
took 1 1/2 hours before crashing.
Free space is 71%
I havent installed anything before this started happening, and Im not
sure what I can do to find any cause.
I would be very greatful for any advise.
Thanks
Lel

 

[Richard in AZ]

Have your tried the System Restore to a date before the problem?

 

[Gerry]

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

My pc has suddenly started to go really slow. It takes 50 minutes from
switch on to get to desktop. When I click on something on desktop it
takes approx 5 miutes to open, and I can only open one thing at a time,
so i have to choose carefully, as they wont close without using cntrl,
alt, del.
I tried to run anti virus today but it was going so slowly it took 7
1/2 hours, then I stopped it, but up till then it hadnt found any
threats.
I tried to do disc clean up, to delete temp files etc, but even that
took 1 1/2 hours before crashing.
Free space is 71%
I havent installed anything before this started happening, and Im not
sure what I can do to find any cause.
I would be very greatful for any advise.
Thanks
Lel

Any change when "started" in Safe Mode?

Ka2H

 

[Ron Hardin]

You might boot diagnostics, particularly the
temperature sensor tests, and see if it thinks
something is overheating. It might be slowing
down the processor or turning off the cache to
cool it down.

The Dell Inspiron 6400 had this trouble when it
got UNDER about 55 degrees F, and it went really
really slow after that. A BIOS revision fixed
it. 50 degrees F was reported as 255 degrees C.

Recent cool weather might have provoked something
like that.

 

[lel]

:
-

My pc has suddenly started to go really slow. It takes 50 minutes
from
switch on to get to desktop. When I click on something on desktop it
takes approx 5 miutes to open, and I can only open one thing at a
time,
so i have to choose carefully, as they wont close without using
cntrl,
alt, del.
I tried to run anti virus today but it was going so slowly it took 7
1/2 hours, then I stopped it, but up till then it hadnt found any
threats.
I tried to do disc clean up, to delete temp files etc, but even that
took 1 1/2 hours before crashing.
Free space is 71%
I havent installed anything before this started happening, and Im not
sure what I can do to find any cause.
I would be very greatful for any advise.
Thanks
Lel
-

Any change when "started" in Safe Mode?

Ka2H

I have tried starting in safe mode, but it goes through a list of
files, then stops. I have been running a defrag today, took 5 hours,
and has just finished. PC then froze so had to re boot, and its just re
loaded now.
This is my daughters comp, and other day she ran disk clean up utility,
it took ages and seems the problem has been since then.
I cant restore from a previous date as when i looked the fire wall was
turned off and no restore points are available.
If it isnt a virus would i be able to somehow clear it all off and re
load xp from disc? do you think this is an option, and if so do you
think its easy enough to perform?
many thanks for your help
Lel

 

[Unknown]

Run disk cleanup and then defrag again.

 

[Daave]

My pc has suddenly started to go really slow. It takes 50 minutes from
switch on to get to desktop. When I click on something on desktop it
takes approx 5 miutes to open, and I can only open one thing at a
time, so i have to choose carefully, as they wont close without using
cntrl, alt, del.
I tried to run anti virus today but it was going so slowly it took 7
1/2 hours, then I stopped it, but up till then it hadnt found any
threats.
I tried to do disc clean up, to delete temp files etc, but even that
took 1 1/2 hours before crashing.
Free space is 71%
I havent installed anything before this started happening, and Im not
sure what I can do to find any cause.
I would be very greatful for any advise.
Thanks
Lel

Sounds like a hardware problem. See "Hardware Troubleshooting" at:

http://www.elephantboycomputers.com/page2.html

 

[Guest]

I have tried starting in safe mode, but it goes through a list of
files, then stops. I have been running a defrag today, took 5 hours,
and has just finished. PC then froze so had to re boot, and its just re
loaded now.
This is my daughters comp, and other day she ran disk clean up utility,

Was this the Windows Disk Cleanup Utility, if so - which boxes was checked
for being "cleaned", or was it any other kind of "cleaner"?

it took ages and seems the problem has been since then.
I cant restore from a previous date as when i looked the fire wall was
turned off and no restore points are available.

I'm not sure I see the connection firewall / no available System Restore
point, however do I assume you verified the lack by clicking Start, point to
All Programs, point to Accessories, point to System Tools, and then System
Restore.

If it isnt a virus would i be able to somehow clear it all off and re
load xp from disc? do you think this is an option, and if so do you
think its easy enough to perform?
many thanks for your help
Lel

Clean Install, Repair Install etc as such have their more-or-less-easy
procedures to follow, however are side effects like loss of data,
re-installation of drivers, SP2 with updates etc another story. So it might
not be the first step to take, at least not before having assessed the way
the disk clean up was performed, in case this is the cause of the problem.

Some articles you may find being of interest:

"How to perform an in-place upgrade (reinstallation) of Windows XP":
http://support.microsoft.com/kb/315341/en-us

"Perform a Repair Installation":
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

"How to Perform a Windows XP Repair Install":
http://michaelstevenstech.com/XPrepairinstall.htm

"How to install or upgrade to Windows XP":
http://support.microsoft.com/kb/316941/en-us

Regards,
Ka2H

 

[Guest]

This is my daughters comp, and other day she ran disk clean up utility,
it took ages and seems the problem has been since then.

If it isnt a virus would i be able to somehow clear it all off

Some more thoughts:

Was the disk clean up performed as a part of regular "maintenance", or as an
attempt to resolve a problem arisen before the action?

If the latter is the case, could virus/adware be the reason for the disk
clean up?

In case you feel that the computer is not infested (otherwise priority one
is to clean the PC), you may check (and report) the Windows Manager
(ctrl+alt+del):
- CPU usage (Performance Tab). When high, go to Processes and note any with
high CPU workload.
- Commit Charge (Performance Tab) what are the current values for Total, the
Limit and the Peak?

Verify RAM installed (Start\Run msinfo32.exe) versus in use (My Computer,
rightclick Properties, lower righthand corner of General?).

A tool to scan protected system files and replace incorrect versions (given
the computer is not infested): "Description of Windows XP and Windows Server
2003 System File Checker (Sfc.exe)":
http://support.microsoft.com/kb/310747/en-us

Regards,
Ka2H

 

[lel]

:
-
I have tried starting in safe mode, but it goes through a list of
files, then stops. I have been running a defrag today, took 5 hours,
and has just finished. PC then froze so had to re boot, and its just
re
loaded now.
This is my daughters comp, and other day she ran disk clean up
utility,-


Was this the Windows Disk Cleanup Utility, if so - which boxes was
checked
for being "cleaned", or was it any other kind of "cleaner"?

This was the windows dickcleanup utility. Boxes checked were all,
including temp int files, downloaded files, recycle bin, compress old
files, Im sorry I cant remeber which ones come up, as cant use the comp
as its too slow and on vista at the mo.
It did take ages and ages to generate list and then to perform once
confirmed.

-
it took ages and seems the problem has been since then.
I cant restore from a previous date as when i looked the fire wall
was
turned off and no restore points are available.-


I'm not sure I see the connection firewall / no available System
Restore
point, however do I assume you verified the lack by clicking Start,
point to
All Programs, point to Accessories, point to System Tools, and then
System
Restore.

Yes i went through the correct process, to system restore and no
restore points available.

-
If it isnt a virus would i be able to somehow clear it all off and re
load xp from disc? do you think this is an option, and if so do you
think its easy enough to perform?
many thanks for your help
Lel
-

Clean Install, Repair Install etc as such have their more-or-less-easy

procedures to follow, however are side effects like loss of data,
re-installation of drivers, SP2 with updates etc another story. So it
might
not be the first step to take, at least not before having assessed the
way
the disk clean up was performed, in case this is the cause of the
problem.

Some articles you may find being of interest:

"How to perform an in-place upgrade (reinstallation) of Windows XP":
http://support.microsoft.com/kb/315341/en-us

"Perform a Repair Installation":
http://tinyurl.com/6l9sm

"How to Perform a Windows XP Repair Install":
http://michaelstevenstech.com/XPrepairinstall.htm

"How to install or upgrade to Windows XP":
http://support.microsoft.com/kb/316941/en-us

Regards,
Ka2H

Thank you for your continued support. Lel

 

[lel]

Thank you for your continued support. Lel

Originally Posted by Ka2H
Hi Ka2H

('Was this the Windows Disk Cleanup Utility, if so - which boxes was
checked
for being "cleaned", or was it any other kind of "cleaner"?')

This was the windows dickcleanup utility. Boxes checked were all,
including temp int files, downloaded files, recycle bin, compress old
files, Im sorry I cant remeber which ones come up, as cant use the comp
as its too slow and on vista at the mo.
It did take ages and ages to generate list and then to perform once
confirmed.

('I'm not sure I see the connection firewall / no available System
Restore
point, however do I assume you verified the lack by clicking Start,
point to
All Programs, point to Accessories, point to System Tools, and then
System
Restore. ')

Yes i went through the correct process, to system restore and no
restore points available.

Thank you for your continued support.
Lel

 

[lel]

:
-
This is my daughters comp, and other day she ran disk clean up
utility,
it took ages and seems the problem has been since then.-

-
If it isnt a virus would i be able to somehow clear it all off-

('Some more thoughts:

Was the disk clean up performed as a part of regular "maintenance", or
as an
attempt to resolve a problem arisen before the action?')

It was just being run as regular maintenance as it had not been run on
pc before.

('If the latter is the case, could virus/adware be the reason for the
disk
clean up?')

I did run anti virus afterwards but by thisw time the pc was on its
real go slow and it wasnt finished after 7 1/2 hours, so I stopped it.

('In case you feel that the computer is not infested (otherwise
priority one
is to clean the PC), you may check (and report) the Windows Manager
(ctrl+alt+del):
- CPU usage (Performance Tab). When high, go to Processes and note any
with
high CPU workload.
- Commit Charge (Performance Tab) what are the current values for
Total, the
Limit and the Peak?')

Will go switch on now, and report back when i eventually get it to load
!

Verify RAM installed (Start\Run msinfo32.exe) versus in use (My
Computer,
rightclick Properties, lower righthand corner of General?).

A tool to scan protected system files and replace incorrect versions
(given
the computer is not infested): "Description of Windows XP and Windows
Server
2003 System File Checker (Sfc.exe)":
http://support.microsoft.com/kb/310747/en-us

Regards,
Ka2H

Many Thanks Lel

 

[lel]

Some more thoughts:

Was the disk clean up performed as a part of regular "maintenance", or
as an
attempt to resolve a problem arisen before the action?

If the latter is the case, could virus/adware be the reason for the
disk
clean up?

In case you feel that the computer is not infested (otherwise priority
one
is to clean the PC), you may check (and report) the Windows Manager
(ctrl+alt+del):
- CPU usage (Performance Tab). When high, go to Processes and note any
with
high CPU workload.
- Commit Charge (Performance Tab) what are the current values for
Total, the
Limit and the Peak?

Verify RAM installed (Start\Run msinfo32.exe) versus in use (My
Computer,
rightclick Properties, lower righthand corner of General?).

A tool to scan protected system files and replace incorrect versions
(given
the computer is not infested): "Description of Windows XP and Windows
Server
2003 System File Checker (Sfc.exe)":
http://support.microsoft.com/kb/310747/en-us

Regards,
Ka2H

Hi Ka2H
CPU usage is minimal, most progs on 00 except system idle (even when
trying to load pages) this varied between 77 and 98

Then I got error on screen
'System has recovered from a serious error and will need to close.....
technical info
C:\DOCUMENT~1\rebecca\locals~1\temp\WER67CoDir00\mini110207.01dmp
also
temp\WER6700dr00\sysdata.xml

My comp properties
868 Mhz, 512MB of RAM

Sorry to keep bugging, hope above makes some sense.
Thanks Lel

 

[Gerry]

Lel

This is part of a reply I made to you on 31 October.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

From your latest post this is indicative of a Stop Error.

C:\DOCUMENT~1\rebecca\locals~1\temp\WER67CoDir00\mini110207.01dmp

A complete copy of the Stop Error Report should be provided

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

You improve your chances of resolving your problem when you post factual
reports

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Some more thoughts:

Was the disk clean up performed as a part of regular "maintenance",
or as an
attempt to resolve a problem arisen before the action?

If the latter is the case, could virus/adware be the reason for the
disk
clean up?

In case you feel that the computer is not infested (otherwise
priority one
is to clean the PC), you may check (and report) the Windows Manager
(ctrl+alt+del):
- CPU usage (Performance Tab). When high, go to Processes and note
any with
high CPU workload.
- Commit Charge (Performance Tab) what are the current values for
Total, the
Limit and the Peak?

Verify RAM installed (Start\Run msinfo32.exe) versus in use (My
Computer,
rightclick Properties, lower righthand corner of General?).

A tool to scan protected system files and replace incorrect versions
(given
the computer is not infested): "Description of Windows XP and Windows
Server
2003 System File Checker (Sfc.exe)":
http://support.microsoft.com/kb/310747/en-us

Regards,
Ka2H

Hi Ka2H
CPU usage is minimal, most progs on 00 except system idle (even when
trying to load pages) this varied between 77 and 98

Then I got error on screen
'System has recovered from a serious error and will need to close.....
technical info
C:\DOCUMENT~1\rebecca\locals~1\temp\WER67CoDir00\mini110207.01dmp
also
temp\WER6700dr00\sysdata.xml

My comp properties
868 Mhz, 512MB of RAM

Sorry to keep bugging, hope above makes some sense.
Thanks Lel

 

[Ron Hardin]

Oh another thing that slows things down enormously is
if the rules for the HD changed to quick remove

My computer / right click C: / properties / hardware / (select the disk again) / policies /
``enable write caching'' ought to be checked.

If not, it's slowed down a lot.

 

[Daave]

Sounds like a hardware problem. See "Hardware Troubleshooting" at:

http://www.elephantboycomputers.com/page2.html

One other idea: your hard drive may have reverted to PIO mode. See:

http://technodigits.wordpress.com/2007/08/02/is-your-hard-disk-cddvd-drives-too-slow-while-copying/

 

[lel]

Lel

(This is part of a reply I made to you on 31 October.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear
in
a previous boot.)

Hello Gerry,
Thank you for helping me out, Im going to paste error and warning
reports from system and application logs in event viewer, there are
quite a few, sorry.
I hope Ive done them ok. Thanks Lel

_2ND_NOV_APPLICATION_
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 02/11/2007
Time: 17:41:57
User: N/A
Computer: REBECCA-AAB5053
Description:
Fault bucket 126637809.

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 02/11/2007
Time: 17:41:35
User: N/A
Computer: REBECCA-AAB5053
Description:
Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 02/11/2007
Time: 17:36:05
User: N/A
Computer: REBECCA-AAB5053
Description:
Fault bucket 366673081.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 02/11/2007
Time: 17:33:10
User: N/A
Computer: REBECCA-AAB5053
Description:
Faulting application zyxel g-202.exe, version 2.0.2.1, faulting module
zyxel g-202.exe, version 2.0.2.1, fault address 0x000606d4.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 63
Date: 02/11/2007
Time: 17:09:33
User: REBECCA-AAB5053\Rebecca
Computer: REBECCA-AAB5053
Description:
A provider, OffProv12, has been registered in the WMI namespace,
Root\MSAPPS12, to use the LocalSystem account. This account is
privileged and the provider may cause a security violation if it does
not correctly impersonate user requests.


MORE TO FOLLOW ............................

 

[Gerry]

The first two Reports occured after the last two and I would thinked are
paired in that they relate to the same problem. They could go away if
you can resolve the other two.

Of the remaining two this one is probably the more important:
"Faulting application zyxel g-202.exe, version 2.0.2.1, faulting module
zyxel g-202.exe, version 2.0.2.1, fault address 0x000606d4."

It would seem that you have a Zyxel modem or router and the related
software is not working as it should. How and when did you acquire this
item? What is the model number? You may need to get an updated driver
from the Zyxel site or update the software.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

The OffProv12 warning relates either to a problem with Office 2007 or a
beta version of Office 2007. Which do you have installed?

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

What Errors and Warnings appear in the System log of Event Viewer?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[lel]

lel wrote:-
Gerry;3003649 Wrote:-
Lel

(This is part of a reply I made to you on 31 October.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear
in--
The first two Reports occured after the last two and I would thinked
are
paired in that they relate to the same problem. They could go away if
you can resolve the other two.

Of the remaining two this one is probably the more important:
"Faulting application zyxel g-202.exe, version 2.0.2.1, faulting module

zyxel g-202.exe, version 2.0.2.1, fault address 0x000606d4."

It would seem that you have a Zyxel modem or router and the related
software is not working as it should. How and when did you acquire this

item? What is the model number? You may need to get an updated driver
from the Zyxel site or update the software.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

The OffProv12 warning relates either to a problem with Office 2007 or a

beta version of Office 2007. Which do you have installed?

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

What Errors and Warnings appear in the System log of Event Viewer?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

a previous boot.)



Hello Gerry
Thanks for your post.

Zyxel - G-202 wireless modem - I connect to the internet on the pc
using a USB adapter.
It has been working fine since we got it, approx 2 months ago, and it
also works well on another lapt top we use. I did get online today,it
connects fine, and it seems that the process of actually opening up IE
takes an age.

We purchased wireless modem and usb from our service provider.
I looked at device manager and there was a question mark beside other
devices, and when i clicked on this I read that 'the drivers for this
device are not installed'

but I did locate the Zyxel wireless usb adapter under network adapters,
and when i looked at this it showed 'this device is working properly'
Driver details C:\WINDOWS\System32\DRIVERS\WlanUZXP.sys

I have office 2007 (not the beta version) which i got from a computer
outlet, it is installed on 2 other computers in the house and works
just fine.
It does work on the PC, I opened it today, but it takes an age to
open.

I looked in the event log for today and was surprised to see only a few
errors and warnings

Application
Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 04/11/2007
Time: 16:13:04 THIS SHOWED TWICE FOR BOOT UP TIME
User: N/A
Computer: REBECCA-AAB5053
Description: Fault bucket 126637809

Event Type: Error
Event Source: Application Hang
Event Category: 101
Event ID: 1002
Date: 04/11/2007
Time: 16:12:57
User: N/A
Computer: REBECCA-AAB5053
Description:
Hanging application IEXPLORE.EXE,version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0. hang add 0x00000000

SYSTEM
Event type: Error
Source: Service control manager
Event Category: None
Event ID: 7023
Date: 04/11/2007
Time: 15:43:31
User: N/A
Computer: REBECCA-AAB5053
Description:
The computer browser service terminated with the following error:
This operation returned because the time out period expired.

The computer only took about 30 mins to boot up today, and its just so
slow to load the desktop icons etc, and when i click on programs I
sometimes get the torch while the pc tries to locate the program, it
seems once the programs are open they seem to work a little faster. But
a lot of the time when i try to close a program i get the message on top
of page thats its stopped responding.

I did not get the chance to download Hive cleanup today, but will do
tomorrow.

Thank you once again for all your help and time so far, I am very very
grateful.
Lel