PC Reboots on its Own

[BroJack]

I am running Windows XP Pro on a 120GB Seagate with an
NTFS partition. 45% of the disk is open space.

The problem I am having is that whenever I run defrag my
PC will reboot about half way through the operation. I
have also tried a thorough scandisk and it will get about
25% through the last pass and reboot, then start the scan
over again.

When I let the machine restart I get the "Recovered From a
Serious Error" message which I allow to send through to
Microsoft. I then get a page which states the problem as
such:
------------------------------------------
Analysis Information

Thank you for submitting an error report. The error was
likely caused by an interaction between Windows and the
following:

Intel Storage Driver

Intel Storage Driver was created by Intel® Corporation. At
this time no information is available regarding the
problem that you encountered.

You can track this error report by clicking the Track this
error report link. If you choose to track your error
report, you will be notified of resolutions to this
problem as they are identified.

 

[binrodent]

have you tried disabling the 'Intel Storage Driver' service ??? to do s
click start < run < msconfig, then go to services tab scroll down til
you find the 'Intel Storage Driver' then untick box, reboot and chec
if that resolves it !, good luck
-
binroden

 

[BroJack]

I have already looked through the services and the Intel
Storage Driver does not appear. Still scratching my head!

 

[Ron Martell]

I am running Windows XP Pro on a 120GB Seagate with an
NTFS partition. 45% of the disk is open space.

The problem I am having is that whenever I run defrag my
PC will reboot about half way through the operation. I
have also tried a thorough scandisk and it will get about
25% through the last pass and reboot, then start the scan
over again.

When I let the machine restart I get the "Recovered From a
Serious Error" message which I allow to send through to
Microsoft. I then get a page which states the problem as
such:
------------------------------------------
Analysis Information

Thank you for submitting an error report. The error was
likely caused by an interaction between Windows and the
following:

Intel Storage Driver

Intel Storage Driver was created by Intel® Corporation. At
this time no information is available regarding the
problem that you encountered.

You can track this error report by clicking the Track this
error report link. If you choose to track your error
report, you will be notified of resolutions to this
problem as they are identified.

Open Control Panel - System - Advanced.

In the Startup and Recovery (bottom) section click on the Settings
button.

In the Startup and Recovery window under the System Failure heading
click on the checkbox for "Automatically restart" to clear it.

Click on Apply and OK as needed to exit.

That should stop the rebooting. However it may be replaced by a "Blue
Screen Of Death" STOP error message and the computer may then lock up,
requiring a manual power off and restart. In that case the contents
of the STOP error message will be a direct clue as to the underlying
cause. Post the information from the STOP message, including all of
the parameters, back here if you need help with this.

The reference to "Intel Storage Driver" indicates that your
motherboard may be using an Intel chip for the IDE drive controller.
If so then the following web site may contain some useful information
and possibly an updated driver file.
http://www.intel.com/support/chipsets/storagedrivers/ultraata/

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."