G
gssstuff
I am trying to fix a friends computer. For some reason, the PC will
just lock up. It is usally after windows has loaded, but not always.
About 1/3 of the time, it will lock up with the display being frozen.
The other 2/3 of the time, it will lock up and the monitor will shut
off.
Unfortunately, he did not appreciate the need for anti-virus or
firewall protection when using broadband connection. I ran a virus
scan and cleared out nearly 80 viruses and trojan horses from the
computer (it was kind of reassuring in that it proves the av stuff
works!). I tried booting it after clearing the mess out and it did not
help. I tried reloading XP cuz I assume there may be some corruption.
It locks up too. I can get the computer to boot and be somewhat stable
in safe mode, but when I try to mess with any of the system settings,
it then crashes out.
Does this sound like an OS problem, or a hardware problem? Are there
any system level diagnostic tools that I should run on it.
My gut tells me that it is time to redo the whole mess, but I don't
want to waste my time if it is a hardware issue.
Any guidance is appreciated!
just lock up. It is usally after windows has loaded, but not always.
About 1/3 of the time, it will lock up with the display being frozen.
The other 2/3 of the time, it will lock up and the monitor will shut
off.
Unfortunately, he did not appreciate the need for anti-virus or
firewall protection when using broadband connection. I ran a virus
scan and cleared out nearly 80 viruses and trojan horses from the
computer (it was kind of reassuring in that it proves the av stuff
works!). I tried booting it after clearing the mess out and it did not
help. I tried reloading XP cuz I assume there may be some corruption.
It locks up too. I can get the computer to boot and be somewhat stable
in safe mode, but when I try to mess with any of the system settings,
it then crashes out.
Does this sound like an OS problem, or a hardware problem? Are there
any system level diagnostic tools that I should run on it.
My gut tells me that it is time to redo the whole mess, but I don't
want to waste my time if it is a hardware issue.
Any guidance is appreciated!