PC Keeps Rebooting.


A

Angelaboveme

Hi can someone help me please.

My PC Started rebooting every time I try to use it for anything. It
was working fine until I got a corrupt Norton's Antivirus Update this
caused the PC to crash and it would not restart as the registry was
Corrupted. I eventually had to reinstall Windows but since then the
Computer won't let me do anything for more than 5 minutes and just
reboots sometimes I don't even get past the login screen and reboots
I'm getting pretty fed up with it and need some help to figure out
what the problem is. I managed to get on it long enough to let me turn
off the Automatic restart and then it rebooted again only this time I
got the Error message Below. If there is anyone out there who
understands these Blue screen messages can you please Help me an
decipher it for me!

A problem has been detected and windows has been shut down to prevent
damage to your computer.

KERNEL_STACK_INPAGE_ERROR

If this is the first time you've seen this stop error screen restart
your computer. If this screen appears again follow these steps

Check to make sure any new Hardware or software is properly installed
If this is a new installation ask your hardware or software
manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or
shadowing. If you need to use safe mode to remove or disable
components, restart your computer. press f8 to select Advanced start-
up Options, and then select Safe Mode.

Technical Information:

***STOP: 0X00000077 (0xC00000185,0xC00000185, 0x00000000,0x013B700

Beginning Dump of physical memory
 
Ad

Advertisements

D

db

what is the size
of your pagefile/virtual mem?

- db
Hi can someone help me please.

My PC Started rebooting every time I try to use it for anything. It
was working fine until I got a corrupt Norton's Antivirus Update this
caused the PC to crash and it would not restart as the registry was
Corrupted. I eventually had to reinstall Windows but since then the
Computer won't let me do anything for more than 5 minutes and just
reboots sometimes I don't even get past the login screen and reboots
I'm getting pretty fed up with it and need some help to figure out
what the problem is. I managed to get on it long enough to let me turn
off the Automatic restart and then it rebooted again only this time I
got the Error message Below. If there is anyone out there who
understands these Blue screen messages can you please Help me an
decipher it for me!

A problem has been detected and windows has been shut down to prevent
damage to your computer.

KERNEL_STACK_INPAGE_ERROR

If this is the first time you've seen this stop error screen restart
your computer. If this screen appears again follow these steps

Check to make sure any new Hardware or software is properly installed
If this is a new installation ask your hardware or software
manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or
shadowing. If you need to use safe mode to remove or disable
components, restart your computer. press f8 to select Advanced start-
up Options, and then select Safe Mode.

Technical Information:

***STOP: 0X00000077 (0xC00000185,0xC00000185, 0x00000000,0x013B700

Beginning Dump of physical memory
 
A

Angelaboveme

what is the size
of your pagefile/virtual mem?





Where do I find these details, do i go into the Bios???
 
R

R. McCarty

Right Click My Computer, from the context menu left click Properties.
When the details box opens click the Advanced (TAB). Performance
category, click the Settings button. On the Performance Options page
click the Advanced (TAB). Current size and resizing options appear.

It's doubtful the Pagefile configuration has anything to do with your issue.
I wouldn't spend a lot of time pursuing this as a possible solution.
 
D

db

i think that the other posting
is correct as i didn't consider
that norton was involved, eventhough
you mentioned it.

it has been my experience that norton
is very difficult and requires
a specific procedure to remove it.
and i think it is because it installs
protection at the very core of the harddisk,
and some programs see it as a bios virus, when
in fact it is an antivirus.

i have listed a couple of links below
that might be of some help.

maybe you will either have to
reinstall norton. then uninstall
it according to the procedures
provided by symantec.

what is apparent is that your
reinstall did not fix the issue
and it may be because the harddisk
had to be fdisk'd and reformattted
completely.

take a look at the links and
see if you have any followup questions
afterwards....

i don't think your hardware is
dysfunctional as a result of norton.

i think it is just going to tricky
in getting it back to normal again.

http://support.microsoft.com/kb/130801/

http://support.microsoft.com/kb/228753/

http://searchg.symantec.com/search?...site=symc_en_US&output=xml_no_dtd&context=smb


- db
what is the size
of your pagefile/virtual mem?





Where do I find these details, do i go into the Bios???
 
Ad

Advertisements

R

Rock

Angelaboveme said:
Hi can someone help me please.

My PC Started rebooting every time I try to use it for anything. It
was working fine until I got a corrupt Norton's Antivirus Update this
caused the PC to crash and it would not restart as the registry was
Corrupted. I eventually had to reinstall Windows but since then the
Computer won't let me do anything for more than 5 minutes and just
reboots sometimes I don't even get past the login screen and reboots
I'm getting pretty fed up with it and need some help to figure out
what the problem is. I managed to get on it long enough to let me turn
off the Automatic restart and then it rebooted again only this time I
got the Error message Below. If there is anyone out there who
understands these Blue screen messages can you please Help me an
decipher it for me!

A problem has been detected and windows has been shut down to prevent
damage to your computer.

KERNEL_STACK_INPAGE_ERROR

***STOP: 0X00000077 (0xC00000185,0xC00000185, 0x00000000,0x013B700

Do some reading here:
http://aumha.org/a/stop.htm
0x00000077: KERNEL_STACK_INPAGE_ERROR

http://www.google.com/search?hl=en&q=0x00000077+KERNEL_STACK_INPAGE_ERROR

http://groups.google.com/groups?hl=...PAGE_ERROR&ie=UTF-8&oe=UTF-8&um=1&sa=N&tab=wg
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top