Patch downloads

[Jeanne]

For the past three weeks I have been trying to download
the security patches for XP but when it comes close to
finishing the download, the connection gets terminated
suggesting there is a server problem and suggests I
contact Microsoft. Because windows was preloaded (OEM)I
somehow do not qualify for support unless I pay. I have
tried downloading the smallest patches first but no joy.
Any suggestions.

 

[Sadie]

Hi,

Who is suggesting it is a "server problem"?Somekind of
error/dialogue box?Exact wording would help ensure you
receive accurate assistance.

If you have not already done so,enable the XP
firewall,unless you have a third party firewall:

http://support.microsoft.com/?kbid=320855

It is possible that you have a virus/bot onboard that is
preventing the download/installation of the patches.Run a
free virus scan at any of these locations,just to be
certain your O.S is clean:


Trend:
http://housecall.antivirus.com
http://housecall.trendmicro.com

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Panda:
http://www.pandasoftware.com/activescan/

Download and run Stinger (Best saved to
floppy):

stinger:
http://vil.nai.com/vil/stinger/

Post back with the error messages/if no virus is found
and the problem persists.

Sadie

 

[shmthaus]

If you have a friend or another pc connected via dsl or
cable and it is protected, you can download XP Sp1A and
Rollup1 from the microsoft download website and burn it to
a cd. Then, you can install it on your pc without having
to go thru the internet. These install the hotfixes for
mydoom, blaster, sasser, et al.