password headache, help, please

G

Guest

Hi,

I have a supervisor password, let's say X. I want to change it now for Y. So
I went to BIOS and made the change.

Now at the first step Y is accepted, THEN I am asked for the password again,
and Y is refused. I get an error message "primary master hard disk locked".
So I went to BIOS again, and I see nothing saying it is locked or how. But if
I go on, the password X is accepted. So I am now with 2 passwords and don't
know what to do. to get rid of X.

Could you please help me with what to do to solve this problem?

Thanks a lot
 
G

Guest

NO! That takes me to users accounts. I DO have another password for myself
there (I am actually the only user). It is a laptop and it is full of
protections... so many that Iam lost! My problem is at the very beginning,
when I start the computer, far before I am in windows.

Thanks for more help
 
P

Pegasus \(MVP\)

Your question has nothing to do with Windows. I recommend
you repost in a hardware newsgroup.
 
G

Guest

could you please tell me where to go, I couldn't find a link. But BIOS is not
a Windows tool?
 
R

Rock

JL said:
could you please tell me where to go, I couldn't find a link. But BIOS is not
a Windows tool?

:

No BIOS is hardware, not Windows. Contact Tech Support for the
motherboard manufacturer or computer vendor.
 
R

Richard in AZ

Do you perchance have an IBM thinkpad?
They have a BIOS password option, a user password option and a security password option.
Unfortunately only the BIOS password option can be bypassed or canceled. Cost you $100 + to get the
others canceled.
 

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