Paper Stuck in HP Printer

[Guest]

Hi, I have a piece of paper stuck in my HP Desk Jet 970CSe printer. It
started printing and stopped about half way through. I cannot get the paper
to come out. Any ideas. Thanks

 

[JerryM]

Take your printer back to the store,
One of their technicians should be able to fix it.
If it's still under warrantee it should cost you nothing.

--

Jerry

The one thing money can't buy,
The Wagging tail of a Dog.

 

[huwyngr]

I have a piece of paper stuck in my HP Desk Jet 970CSe printer.

Have a look at these two documents on the HP support page for your
printer:

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=8900&lc=en&
cc=us&dlc=en&product=60097&lang=en

» Fixing Paper Jams on the 900 Series Printer

» After a Paper Jam, the Resume Light Blinks and the Carriage is
Stuck

I suggest you print them out (if you have a functional printer that is
<g>) -- the first one is nicely illustrated and the second suggests a
sequence that is far from obvious.

» Preventing Paper Jams on the 900 Series Printer

could be useful to check out after you get it working.

Good luck -- do let us know how you get on.