page fault

[landsurv]

keep getting this message when trying to look at one
section of ebay:
IEXPLORE caused a general protection fault
in module MSHTML.DLL at 0167:63726168.
Registers:
EAX=0064b66c CS=0167 EIP=63726168 EFLGS=00010206
EBX=0064b66c SS=016f ESP=0055002c EBP=0055004c
ECX=005500d0 DS=016f ESI=81d9ea10 FS=1367
EDX=bff76855 ES=016f EDI=005500f8 GS=0000
Bytes at CS:EIP:
17 01 80 68 00 04 00 00 8b f1 e8 db e0 ea ff 8b
Stack dump:
bff76849 005500f8 0064b66c 00550114 005500d0 00550204
bff76855 0064b66c 005500e0 bff87fe9 005500f8 0064b66c
00550114 005500d0 63726165 005502bc

Can anyone give me some advice as to how to correct the
problem, ebay says it's not a problem on their end.
thanks

 

[Robert Duffy]

"IEXPLORE caused a general protection fault in module MSHTML.DLL at
0167:63726168"

All articles I came across on the net refer to invalid page faults only not
general protection fault occurring with the MSHTML.DLL.
Was this a verbatim posting of the error message?

"A general protection fault (GP fault) often indicates that there is a problem
with software or you need to update a device driver that you have installed on
your computer. If you cannot find a Microsoft Knowledge Base article to address
your specific issue, the Dr. Watson tool can help you identify the cause of the
error message.
Dr. Watson is a diagnostic tool that takes a snapshot of your computer whenever
a fault occurs. Dr. Watson intercepts software faults, identifies the software
that faulted, and offers a detailed description of the cause. Dr. Watson can
often diagnose the issue and offer a suggested course of action.
After you receive a GP fault, run the Dr. Watson tool so that you can "catch"
the error the next time that it occurs. To start Dr. Watson, Click Start, click
Run, type "drwatson" (without the quotation marks), and then click OK.
When you enable Dr. Watson, an icon is displayed on your taskbar.
If a program fault occurs, Dr. Watson generates a snapshot of the software
environment. Click the Details button in the error message to view the
information that is gathered by Dr. Watson.
To generate a log file, double-click the Dr. Watson icon on the taskbar. Dr.
Watson gathers information about the operating system, and then a Dr. Watson
dialog box is displayed."
http://www.5starsupport.com/info/errors.htm

| keep getting this message when trying to look at one
| section of ebay:
| IEXPLORE caused a general protection fault
| in module MSHTML.DLL at 0167:63726168.
| Registers:
| EAX=0064b66c CS=0167 EIP=63726168 EFLGS=00010206
| EBX=0064b66c SS=016f ESP=0055002c EBP=0055004c
| ECX=005500d0 DS=016f ESI=81d9ea10 FS=1367
| EDX=bff76855 ES=016f EDI=005500f8 GS=0000
| Bytes at CS:EIP:
| 17 01 80 68 00 04 00 00 8b f1 e8 db e0 ea ff 8b
| Stack dump:
| bff76849 005500f8 0064b66c 00550114 005500d0 00550204
| bff76855 0064b66c 005500e0 bff87fe9 005500f8 0064b66c
| 00550114 005500d0 63726165 005502bc
|
| Can anyone give me some advice as to how to correct the
| problem, ebay says it's not a problem on their end.
| thanks

 

[H Leboeuf]

Select Iexplore on this page for some clues.
http://www.generation.net/~hleboeuf/ermshtml.htm

Rule out parasites.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm