Page Fault Error when Printing....

[Paul Squillace]

Hello:
I have a weird Problem with my Microsoft Excel 2000.
When I open any file and go to print it I get this error:

EXCEL caused a general protection fault
in module HPBF0310.DRV at 0035:00000a7b.
Registers:
EAX=00000000 CS=2c57 EIP=00000a7b EFLGS=00000246
EBX=2a9f0000 SS=3047 ESP=0000bd22 EBP=0000bd82
ECX=00000003 DS=2b27 ESI=00001152 FS=0000
EDX=00000000 ES=0000 EDI=00001e1a GS=0157
Bytes at CS:EIP:
26 ff 9f 88 00 83 c4 08 89 56 f6 89 46 f4 c7 46
Stack dump:
00000000 2b27437e 11521e1a 2b272e1a 11521e1a 2b9f22f0
0000000c 403f215c 3047bd46 39476590 403f2172 3047bd52
39475aea 403f21e6 00000000 00000000

Then it forces me to close the program. I have installed
all the service packs out there and even uninstalled and
re installed and still the same problem.

If anyone has any thoughts on this please let me know.

Thanks,

Paul

 

[Franksta]

Have you checked your printer drivers? Have you uninstalled the printer and
reinstalled?

Judging by the error message and module that is generating the error, this
is with a HP printer driver that is installed. Considering that this happens
when you go to print a file (any file) this could quite well be a printer
issue. It may work fine in another application to printer, but the driver
may still be a little bung.

Hope this helps.

Franksta

 

[Paul]

Thanks Franksta:
Worked like a charm. I had an old driver
installed in there and found an updated one.

thanks again for your help in this.

Paul