P4P800-E Deluxe and ICH5R problems.

[Torin]

Greetings all!

I just built a new system and installed Windows XP Pro on it and I am
having a problem getting the OS to see the ICH5R Raid Controller.

I went up to the Intel site and got the latest version of the Chipset
Software Installation Utility (6.0.1.1002) and installed this. Then I
got the latest copy of the Intel Application Accelerator (4.5) and
attempted to install this. When I do, I get an error saying that my
chip set does not support this software. When I go into the Device
Manager it says that I have an Intel 82801EB (Intel ICH5) controller
and not an 82801ER (ICH5R) controller in the various descriptions
within the Device Manager.

I am stumped. Does anyone have any idea why XP Pro thinks I have an
ICH5 controller? Did I install the wrong drivers?

When I initially installed XP I did not install the Application
Accelerator software. And there are no RAID controllers shown in the
Device Manager.

Do I need to do a repair install of XP or will that even help?

Any and all insight is greatly appreciated!

Sincerely,
Torin

 

[BobMarley]

I had the exact same problem last night.
I have a P4C800 though...
if you go to the IDE configuration page, and set it to SATA (or
PATA/SATA if you want both), and say to set SATA to raid...
once you hook up the drives, and reboot, the OS automatically sees it.

i tried getting it to work for 2-3 hours on the onboard promise card
on my board... wouldn't work.... then i got the error you did when i
connected again to the intel controller.
once i set the bios to SATA raid and hooked up the drives, it
worked...

 

[Jan]

I suppose you can only use the RAID setting as you mentioned it when you are
using the drives in a Raid setting. Otherwise you should set SATA raid to
NO. Or am I wrong about this?

Jan

 

[Torin]

Thanks Bob! That did it.

Torin