S
Sirius
I can not import from the old identity because of the same
problem, the old inbox and subfolders don't show up in the
"import from" browse box.
I also did this with the main identity.
I renamed L:\Email L:\Emailold. Opened OE,it recreated the
L:\Email folder, I had an inbox with no messages.
I took inbox.dbx from Emailold and now I have messages in the Inbox. I can
not get past this point, and I guess the identity does not really matter.
problem, the old inbox and subfolders don't show up in the
"import from" browse box.
I also did this with the main identity.
I renamed L:\Email L:\Emailold. Opened OE,it recreated the
L:\Email folder, I had an inbox with no messages.
I took inbox.dbx from Emailold and now I have messages in the Inbox. I can
not get past this point, and I guess the identity does not really matter.
Bruce Hagen said:Do not import Folders.dbx. Just the folders you need. Your new identity
has its own Folders.dbx file.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Sirius said:Other moved inbox folders did not show up.
As soon I moved folders.dbx, the inbox disappears..
So I guess folders.dbx is corrupted.
How can I fix that? Thank you.
Bruce Hagen said:This is an oddity. In the old identity, is there an Inbox.dbx file in
the message store? If there is, drag it to the Desktop.
Open the new OE identity and then close OE. (You must do this). Go to
Windows Explorer and locate the Message Store folder for your new OE
identity, but don't open it. Click on the Desktop and drag the file from
the Desktop in the right hand pane to the OE store folder in the left
pane. Prompt - "Do you want to overwrite......."? Click Yes.
*Note* If you have moved the Outlook Express store folder from it's
default location on drive C to another drive, drag the dbx file to a
location on that drive and not the Desktop.
If that is successful, import the rest of the files to the new identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
The new identity, called test, has an inbox.
Trying to import from the email folder, the inbox is not listed again,
just the others. What does that mean.
Create a new identity. Does that have an Inbox? If it does, see if it
will "find" the messages in the old Inbox via importing.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Same thing, we have outbox, sent items, deleted items, but no inbox.
With OE closed.
Start, Run, msimn
What do you get?
--
Ronald Sommer
Hello,
I got the computer today.
The inbox is missing. However, when try to create one,
it tells me folder already exists.
Thank you.
[X-Posted to OE General]
IOW, complete folders are missing? L:\Email is not the normal
location of the message store. Was it moved at one time?
First, make sure the folders are not in Deleted Items. If not, see
if the dbx files for the folders still exist in the message store
and manually restore it as follows.
Tools | Options | Maintenance | Store Folder will reveal the
location of your Outlook Express files. Write the location down
and navigate to it in Windows Explorer or, copy and paste it into
Start | Run.
In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Explorer, you
must enable Show Hidden Files and Folders under Start | Control
Panel | Folder Options | View.
In the message store in Windows Explorer, click on the dbx file
for the missing folder and drag it to the Desktop at the top of
the folder tree. Open OE and create a folder with the *exact* same
name as the one on your Desktop. Open the new folder and then
close OE. (You must do this). Go back to Windows Explorer and
Click Desktop and drag the file from the Desktop to the OE store
folder that you clicked on to reveal the .dbx files. Prompt - "Do
you want to overwrite......."? Click Yes.
*Note* If you have moved the Outlook Express store folder from
it's default location on drive C to another drive, drag the dbx
file to a location on that drive and not the Desktop.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
Hello,
On a friend's computer, after a virus scan with AVG,
and removing viruses, the Inbox created subfolders
got lost even though the settings point to the right location,
L:\Email. Would this be a registry problem?
Is it possible to uninstall/reinstall OE? Would it even help?
Any suggestions would be appreciated.
Sirius