Outloot wont send or receive email

[LWG]

After I applied SP2 outlook wont send or receive email. I check my
firewall and it doesnt appeart to be going out at all. I have verified
that outlook express works with the same email account information
etc.. Has anyone seen this? I get the 0x80042108 error when sending.
It says Outlook is unable to connecg to your incoming (POP3)
email-server.

you help is appreciated...

 

[Milly Staples [MVP - Outlook]]

Did you make an exception in your firewall rules for Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LWG asked:

| After I applied SP2 outlook wont send or receive email. I check my
| firewall and it doesnt appeart to be going out at all. I have verified
| that outlook express works with the same email account information
| etc.. Has anyone seen this? I get the 0x80042108 error when sending.
| It says Outlook is unable to connecg to your incoming (POP3)
| email-server.
|
| you help is appreciated...

 

[LWG]

Milly, thank you for the reply. I added outlook.exe to the firewall
and even tried disabling the wall all together. It is strange, like
the application is not sending out the request. I use a pix on the
outside and log everything, and I dont see the machine even try to
connect. also, the firewall log looks like this:

- - - - - - -
2006-04-23 08:17:29 OPEN TCP 192.168.1.155 65.32.5.51 1081 110 - - - -
- - - - -
2006-04-23 08:17:50 CLOSE TCP 192.168.1.155 65.32.5.51 1081 110 - - -
- - - - - -

the 65.32.5.51 is the timewarner email server.

 

[LWG]

the fix for me was to remove office and reinstall. a pain but i needed
my mail. i guess i will not do any service packs for a while... Or
maybe more research on my part before i do. thx for your quick reply.

 

[Don Cossitt]

Are you using Norton? Norton is a pain in the ass with MS products. I had
this very problem with 2005 only I had to re-load Norton all the time. I
vaguely remember what I did to fix it. I am at the office now - when I get
home I will review my notes and get back to you. It does have to do with a
setting in the firewall (Norton Internet Security).

doco

 

[LWG]

I though I had this fixed. I removed OFFICE (oh yea!) and reinstalled
it and everything worked until I booted tonight after work. I did not
install SP2. However, when I click on help/about it indicates SP2. So,
I need to remove it somehow, that is what started this mess in the
first place. So even though I have removed office SP2 is still hanging
around. It is really wierd, using the pfirewall.log I cannot see email
requests going out in its broken state. However, when it is working I
can watch them go out. It is like outlook just wont make the request
to contact the email server.

thx for the reply, I appreciate it...

 

[LWG]

what a boob! i had another firewall program that was running along
side of the XP. removed it and got immediately prompted for password,
bam. i apologize for the stupid mistake, and thx for your help...