Outlook XP vs Outlook 2007 .pst compatibility?

[Guest]

I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook XP and
now the messages that I sent or received while using the Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message content. Are
these message stored in some way in 2007's .pst that makes them invisible to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Russ Valentine [MVP-Outlook]]

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

 

[Guest]

Russ,
Thanks for your reply. I did do an "in place" update and the majority of the
..pst file is fine; it's just many of the messages added to the file while I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair Tool,
is that the next step?

Greg Walter

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]

I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook XP
and
now the messages that I sent or received while using the Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message content.
Are
these message stored in some way in 2007's .pst that makes them invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Russ Valentine [MVP-Outlook]]

It would be mine. That's why I posted that answer.
--
Russ Valentine
[MVP-Outlook]

Russ,
Thanks for your reply. I did do an "in place" update and the majority of
the
.pst file is fine; it's just many of the messages added to the file while
I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair
Tool,
is that the next step?

Greg Walter

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it
is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]

I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left
the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook
XP
and
now the messages that I sent or received while using the Outlook 2007
beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Guest]

Russ:
Thanks very much for the suggestion. I will give that a try. But to be
totally accurate, in your prior reply, you did not suggest that I take that
step as an answer, you asked me whether I had done so. That implies a
diagnostic question as opposed to an action you are recommending.

Thanks again.

Greg Walter

It would be mine. That's why I posted that answer.
--
Russ Valentine
[MVP-Outlook]

Russ,
Thanks for your reply. I did do an "in place" update and the majority of
the
.pst file is fine; it's just many of the messages added to the file while
I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair
Tool,
is that the next step?

Greg Walter

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it
is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left
the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook
XP
and
now the messages that I sent or received while using the Outlook 2007
beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Patrick Schmid]

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net

Russ,
Thanks for your reply. I did do an "in place" update and the majority of the
.pst file is fine; it's just many of the messages added to the file while I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair Tool,
is that the next step?

Greg Walter

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]

I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook XP
and
now the messages that I sent or received while using the Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message content.
Are
these message stored in some way in 2007's .pst that makes them invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Guest]

Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from Trend
Micro.

Greg Walter

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net

Russ,
Thanks for your reply. I did do an "in place" update and the majority of the
.pst file is fine; it's just many of the messages added to the file while I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair Tool,
is that the next step?

Greg Walter

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook XP
and
now the messages that I sent or received while using the Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message content.
Are
these message stored in some way in 2007's .pst that makes them invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Patrick Schmid]

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net

Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from Trend
Micro.

Greg Walter

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net

Russ,
Thanks for your reply. I did do an "in place" update and the majority of the
.pst file is fine; it's just many of the messages added to the file while I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook XP
and
now the messages that I sent or received while using the Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message content.
Are
these message stored in some way in 2007's .pst that makes them invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Guest]

It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net

Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from Trend
Micro.

Greg Walter

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the majority of the
.pst file is fine; it's just many of the messages added to the file while I
was using Outlook 2007 are now blank. I have not tried the Inbox Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted an
in-place update, then your PST file would not have changed to the newer
incompatible format. If you can open it at all in Outlook 2002, then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly left the
outlook.pst file that Outlook 2007 had used. I opened it with Outlook XP
and
now the messages that I sent or received while using the Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message content.
Are
these message stored in some way in 2007's .pst that makes them invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Russ Valentine [MVP-Outlook]]

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]

It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net

Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted
an
in-place update, then your PST file would not have changed to the
newer
incompatible format. If you can open it at all in Outlook 2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Guest]

Russ:
Of course I had a backup. I simply came to what I thought was a support
discussion group to see if there was a possibility of recovering those emails
and repairing that .pst file.

Quite frankly, I'm not sure what to make of your sarcasm -- it's really
uncalled for and not in keeping with the spirit and definition of an MVP:
"These individuals... share the basic characteristics of having very strong
technical skills in one or more Microsoft products or technology areas and
the willingness to share that knowledge with others. The enthusiasm of the
MVPs combined with their positive contributions exemplifies the spirit of
strong communities."

I didn't flame anyone; I didn't waste anyone's time with a stupid or
off-topic question. I came to ask a question to try and solve a problem.
That's it.

Greg Walter

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]

It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted
an
in-place update, then your PST file would not have changed to the
newer
incompatible format. If you can open it at all in Outlook 2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Russ Valentine [MVP-Outlook]]

And I answered. No sarcasm intended.
Not even sure where you see any.
--
Russ Valentine
[MVP-Outlook]

Russ:
Of course I had a backup. I simply came to what I thought was a support
discussion group to see if there was a possibility of recovering those
emails
and repairing that .pst file.

Quite frankly, I'm not sure what to make of your sarcasm -- it's really
uncalled for and not in keeping with the spirit and definition of an MVP:
"These individuals... share the basic characteristics of having very
strong
technical skills in one or more Microsoft products or technology areas and
the willingness to share that knowledge with others. The enthusiasm of the
MVPs combined with their positive contributions exemplifies the spirit of
strong communities."

I didn't flame anyone; I didn't waste anyone's time with a stupid or
off-topic question. I came to ask a question to try and solve a problem.
That's it.

Greg Walter

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]

It didn't seem to correct the blank messages problem, but I looked at
the
outlook.log file and it did seem to find a bunch of problems with the
.pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

:

I seem to remember that PC-Cillin has some issues with 2007 as well,
but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG
and
2007 don't play along and blank messages are the result. If you
had
AVG's Outlook integration activated while 2007 was running, then
the
bodies of those messages are gone for good. They will remain blank
no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the
file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you
attempted
an
in-place update, then your PST file would not have changed to
the
newer
incompatible format. If you can open it at all in Outlook
2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but
inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it
with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no
message
content.
Are
these message stored in some way in 2007's .pst that makes
them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Patrick Schmid]

I assume the OP used Outlook XP's scanpst tool?

Patrick Schmid
--------------
http://pschmid.net

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]

It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted
an
in-place update, then your PST file would not have changed to the
newer
incompatible format. If you can open it at all in Outlook 2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Russ Valentine [MVP-Outlook]]

He must have. He had already uninstalled Office 2007. Of course, since
that's not a supported scenario, it's hard to say what scanpst file was
lying around.
--
Russ Valentine
[MVP-Outlook]

I assume the OP used Outlook XP's scanpst tool?

Patrick Schmid
--------------
http://pschmid.net

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]

It didn't seem to correct the blank messages problem, but I looked at
the
outlook.log file and it did seem to find a bunch of problems with the
.pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

:

I seem to remember that PC-Cillin has some issues with 2007 as well,
but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG
and
2007 don't play along and blank messages are the result. If you
had
AVG's Outlook integration activated while 2007 was running, then
the
bodies of those messages are gone for good. They will remain blank
no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the
file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you
attempted
an
in-place update, then your PST file would not have changed to
the
newer
incompatible format. If you can open it at all in Outlook
2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but
inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it
with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no
message
content.
Are
these message stored in some way in 2007's .pst that makes
them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Guest]

Patrick:
I assume that's what I used. The scanpst.exe file was located at c:\program
files\common files\system\mapi\1033; the file date was 11/6/1998 and the
version listed under properties was 5.5.2174.0

Greg Walter

I assume the OP used Outlook XP's scanpst tool?

Patrick Schmid
--------------
http://pschmid.net

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]

It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

:

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted
an
in-place update, then your PST file would not have changed to the
newer
incompatible format. If you can open it at all in Outlook 2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Patrick Schmid]

Greg,

Yes, you used the XP version.

Patrick Schmid
--------------
http://pschmid.net

Patrick:
I assume that's what I used. The scanpst.exe file was located at c:\program
files\common files\system\mapi\1033; the file date was 11/6/1998 and the
version listed under properties was 5.5.2174.0

Greg Walter

I assume the OP used Outlook XP's scanpst tool?

Patrick Schmid
--------------
http://pschmid.net

Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]
It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

:

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted
an
in-place update, then your PST file would not have changed to the
newer
incompatible format. If you can open it at all in Outlook 2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter

 

[Guest]

Thanks for your help, Patrick.

Greg Walter

Greg,

Yes, you used the XP version.

Patrick Schmid
--------------
http://pschmid.net

Patrick:
I assume that's what I used. The scanpst.exe file was located at c:\program
files\common files\system\mapi\1033; the file date was 11/6/1998 and the
version listed under properties was 5.5.2174.0

Greg Walter

I assume the OP used Outlook XP's scanpst tool?

Patrick Schmid
--------------
http://pschmid.net


Expected.
You'll have to live with it, then. The errors were created while using
Outlook 2007 and the Inbox Repair Tool for Outlook 2007 beta 2 does not
work.
I would assume you created a good backup before tying a beta. If not, you
got what you asked for.
--
Russ Valentine
[MVP-Outlook]
It didn't seem to correct the blank messages problem, but I looked at the
outlook.log file and it did seem to find a bunch of problems with the .pst
file and identifies a lot of the messages that I've noted as blank. I
don't
know how to interpret the log file or any of the errors it reports.

Greg Walter

:

I seem to remember that PC-Cillin has some issues with 2007 as well, but
I am not sure.
Did the inbox repair tool help at all?

Patrick Schmid
--------------
http://pschmid.net


Patrick:
I do not have AVG installed, nor have I ever. I use PC-Cillin from
Trend
Micro.

Greg Walter

:

Do you have AVG installed? If yes, did you disable its Outlook
integration (sending and receiving) while 2007 was installed? AVG and
2007 don't play along and blank messages are the result. If you had
AVG's Outlook integration activated while 2007 was running, then the
bodies of those messages are gone for good. They will remain blank no
matter what you try.

Sorry,

Patrick Schmid
--------------
http://pschmid.net


Russ,
Thanks for your reply. I did do an "in place" update and the
majority of the
.pst file is fine; it's just many of the messages added to the file
while I
was using Outlook 2007 are now blank. I have not tried the Inbox
Repair Tool,
is that the next step?

Greg Walter


:

That depends on how you updated to Outlook 2007. If you attempted
an
in-place update, then your PST file would not have changed to the
newer
incompatible format. If you can open it at all in Outlook 2002,
then it is
still in the older, correct format.
Have you tried repairing it with the Inbox Repair Tool?

--
Russ Valentine
[MVP-Outlook]
I signed up and tried the Office 2007 beta 2. I decided for a
number of
reasons to go back to using Office XP.

I uninstalled 2007 and reinstalled Office XP, but inadvertantly
left the
outlook.pst file that Outlook 2007 had used. I opened it with
Outlook XP
and
now the messages that I sent or received while using the
Outlook 2007 beta
are blank -- mailbox listing line item is there, but no message
content.
Are
these message stored in some way in 2007's .pst that makes them
invisible
to
Outlook XP? Is there a way to fix it?

Thanks,

Greg Walter