Outlook XP email goes to sent folder -receipient doesn't receive,.

G

Guest

Recently when I send email to a people on a specific server, the email goes
to sent messages but they do not receive it. If I send the email directly
from my webmail access, they do receive it. Also, if I send it through
outlook express, they receive it. If I reply to their message through Outlook
XP they do receive it, but not when I send a new message. I've tried with
several people on the same server with the same result. I verified that the
email address sent to is correct and that their server is not blocking email
from my account. What can I do to fix this?
Thank you.
 
B

Brian Tillman

Jobde said:
Recently when I send email to a people on a specific server, the
email goes to sent messages but they do not receive it. If I send the
email directly from my webmail access, they do receive it. Also, if I
send it through outlook express, they receive it. If I reply to their
message through Outlook XP they do receive it, but not when I send a
new message. I've tried with several people on the same server with
the same result. I verified that the email address sent to is correct
and that their server is not blocking email from my account. What can
I do to fix this?
Click to expand...

Enable logging in Outlook and post the contents of the log here and we can
determine if the message left your machine.
 
G

Guest

Hi Brian,
Thank you for helping. Here is the log for emails sent to 2 emails on the
same server:



2005.02.08 18:14:18 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.02.08 18:14:18 Successfully initialized the resource manager
2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Created
2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Synchronize called
(flags = 00000001)
2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Synch operation
started (flags = 00000001)
2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: UploadItems: 0
messages to send
2005.02.08 18:14:18 ResourceObject [THIS: 0551a718]: Synch operation
completed
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Created
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Synchronize called
(flags = 00000031)
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Synch operation
started (flags = 00000031)
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: StartImport(flags =
00000000, max msg = ffffffff): full items
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Trying to read
remote URL off the resource
2005.02.08 18:14:18 Looking up handler for POP
2005.02.08 18:14:18 Creating proto handler
{848F8363-04C9-11D3-B8AF-00105A19CDC6}
2005.02.08 18:14:18 Initializing proto handler
{848F8363-04C9-11D3-B8AF-00105A19CDC6}
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: StartImport:
Retrieving Blob
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: StartImport:
pCallback->StartImport
2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 0550dea8] 2005.02.08
18:14:18 Callback::LogText[THIS: 0550dea8] (flags = LTF_TRACE, hr =
00000000, code = 00000000,
2005.02.08 18:14:18 "CPOPManifestTask: Begin execution")
(00001000) returns 00000000
2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 0550dea8] (00001000)
returns 00000000
2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:18 "POP3: Finding host")
2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:18 "POP3: Connecting to host")
2005.02.08 18:14:18 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:18 "POP3: Connected to host")
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: DeleteNukedItems -
Nothing to nuke
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: UploadItems: 2
messages to send
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: Trying to read
remote URL off the resource
2005.02.08 18:14:18 Looking up handler for SMTP
2005.02.08 18:14:18 Creating proto handler
{8D2595E0-07C3-11D3-B8AF-00105A19CDC6}
2005.02.08 18:14:18 Initializing proto handler
{8D2595E0-07C3-11D3-B8AF-00105A19CDC6}
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: SendItem:
pCallback->Put
2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 00218190] 2005.02.08
18:14:18 Callback::LogText[THIS: 00218190] (flags = LTF_TRACE, hr =
00000000, code = 00000000,
2005.02.08 18:14:18 "CSMTPPutTask: Begin execution")
(00001000) returns 00000000
2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:18 "SMTP PH: Connecting to SMTP server")
2005.02.08 18:14:18 Callback::ExecuteThread[THIS: 00218190] (00001000)
returns 00000000
2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:18 "SMTP: Finding host")
2005.02.08 18:14:18 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:18 "SMTP: Connected to host")
2005.02.08 18:14:18 ResourceObject [THIS: 0550db28]: SendItem:
pCallback->Put
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: <rx> +OK InterMail POP3 server
ready.")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: Authorizing to server")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: [tx] USER de.oj.eda")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: <rx> +OK please send PASS
command")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: [tx] PASS *****")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 220 mail.bellsouth.net
ESMTP server (InterMail vM.5.01.06.11 201-253-122-130-111-20040605) ready
Tue, 8 Feb 2005 18:14:15 -0500")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: [tx] EHLO zeus")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: <rx> +OK de.oj. is welcome here")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: Authorized to host")
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: Connected to host")
2005.02.08 18:14:19 Callback::ReportStatus[THIS: 0550dea8]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/3
2005.02.08 18:14:19 Callback::ReportStatus[THIS: 0550dea8]
(ulAsynchPhase = RSF_CONNECTED) Progress = 2/4
2005.02.08 18:14:19 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "POP3: [tx] STAT")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx>
250-imf24aec.mail.bellsouth.net")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250-HELP")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250-PIPELINING")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250-DSN")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250-8BITMIME")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250 SIZE 26214400")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: Authorized to host")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: Connected to host")
2005.02.08 18:14:19 Callback::ReportStatus[THIS: 00218190]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: [tx] MAIL FROM:
<[email protected]>")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250 Sender
<[email protected]> Ok")
2005.02.08 18:14:19 Callback::ReportStatus[THIS: 00218190]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: [tx] RCPT TO:
<[email protected]>")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 250 Recipient
<[email protected]> Ok")
2005.02.08 18:14:19 Callback::ReportStatus[THIS: 00218190]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: [tx] DATA")
2005.02.08 18:14:19 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:19 "SMTP: <rx> 354 Please start mail
input.")
2005.02.08 18:14:21 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:21 "POP3: <rx> +OK 0 0")
2005.02.08 18:14:21 Callback::ReportStatus[THIS: 0550dea8]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/5
2005.02.08 18:14:21 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:21 "POP3: [tx] UIDL")
2005.02.08 18:14:22 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:22 "POP3: <rx> +OK 0 messages")
2005.02.08 18:14:24 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:24 "SMTP: <rx> 354 Please start mail
input.")
2005.02.08 18:14:24 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:24 "SMTP: [tx]
..")
2005.02.08 18:14:24 Callback::LogText[THIS: 00218190] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:24 "SMTP: <rx> 250 Mail queued for
delivery.")
2005.02.08 18:14:24 Callback::ReportStatus[THIS: 00218190]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/7
2005.02.08 18:14:24 Callback::ExecuteThread[THIS: 00218128] (00001000)
returns 00000000
2005.02.08 18:14:24 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:24 "CSMTPPutTask: Begin execution")
2005.02.08 18:14:24 Looking up handler for MAPI
2005.02.08 18:14:24 Creating proto handler
{8D2595E1-07C3-11D3-B8AF-00105A19CDC6}
2005.02.08 18:14:24 Initializing proto handler
{8D2595E1-07C3-11D3-B8AF-00105A19CDC6}
2005.02.08 18:14:24 Callback::ExecuteThread[THIS: 07dbafa0] (00002000)
returns 00000000
2005.02.08 18:14:24 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:24 "SMTP PH: Connecting to SMTP server")
2005.02.08 18:14:24 Callback::ReportStatus[THIS: 00218128]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2005.02.08 18:14:24 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:24 "SMTP: [tx] MAIL FROM:
<[email protected]>")
2005.02.08 18:14:24 Callback::ReportStatus[THIS: 00218190]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:25 "SMTP: <rx> 250 Sender
<[email protected]> Ok")
2005.02.08 18:14:25 Callback::ReportStatus[THIS: 00218128]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5
2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:25 "SMTP: [tx] RCPT TO:
<[email protected]>")
2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:25 "SMTP: <rx> 250 Recipient
<[email protected]> Ok")
2005.02.08 18:14:25 Callback::ReportStatus[THIS: 00218128]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6
2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:25 "SMTP: [tx] DATA")
2005.02.08 18:14:25 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:25 "SMTP: <rx> 354 Please start mail
input.")
2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:26 "POP3: <rx> .")
2005.02.08 18:14:26 Callback::ReportStatus[THIS: 0550dea8]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/6
2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:26 "CPOPManifestTask: Comparing server
and local blobs")
2005.02.08 18:14:26 Callback::ReportStatus[THIS: 0550dea8]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 5/6
2005.02.08 18:14:26 ResourceObject [THIS: 0550db28]: AddDeferredCall:
pCallback->RegisterDeferredCall
2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:26 "CPOPManifestTask: Checking for
messages to delete")
2005.02.08 18:14:26 Callback::LogText[THIS: 0550dea8] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:26 "CPOPManifestTask: End execution")
2005.02.08 18:14:26 Callback::LogText[THIS: 07dbae88] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:26 "CPOPDeferredCallTask: Begin execution")
2005.02.08 18:14:26 Callback::ExecuteThread[THIS: 07dbae88] (00001000)
returns 00000000
2005.02.08 18:14:26 Callback::ReportStatus[THIS: 0550dea8]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.02.08 18:14:27 Callback::ReportStatus[THIS: 07dbae88]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.02.08 18:14:30 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "SMTP: <rx> 354 Please start mail
input.")
2005.02.08 18:14:30 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "SMTP: [tx]
..")
2005.02.08 18:14:30 Callback::LogText[THIS: 00218128] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "SMTP: <rx> 250 Mail queued for
delivery.")
2005.02.08 18:14:30 Callback::ReportStatus[THIS: 00218128]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/7
2005.02.08 18:14:30 Callback::ReportStatus[THIS: 00218128]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.02.08 18:14:30 Callback::ExecuteThread[THIS: 07dbae88] (00001000)
returns 00000000
2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "CPOPQuitTask: Begin execution")
2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "POP3: Disconnecting from host")
2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "POP3: [tx] QUIT")
2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "POP3: <rx> +OK de.ojeda InterMail
POP3 server signing off.")
2005.02.08 18:14:30 Callback::LogText[THIS: 07dbae88] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2005.02.08 18:14:30 "POP3: Disconnected from host")
2005.02.08 18:14:30 Callback::ReportStatus[THIS: 07dbae88]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 1/1
2005.02.08 18:14:30 Callback::ReportStatus[THIS: 07dbae88]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2005.02.08 18:14:30 ResourceObject [THIS: 0550db28]: Synch operation
completed
 
B

Brian Tillman

Jobde said:
Thank you for helping. Here is the log for emails sent to 2 emails on
the same server:
....snip...
2005.02.08 18:14:24 "SMTP: <rx> 250 Mail queued for
delivery.") ....snip...
2005.02.08 18:14:30 "SMTP: <rx> 250 Mail queued for
delivery.")
Click to expand...

These two lines prove that your SMTP server accepted your messages for
delivery. They left your machine and there's nothing you can do with them
any more.

However, this line:
2005.02.08 18:14:24 "SMTP: [tx] MAIL FROM:
Click to expand...
<[email protected]>")

indicates that you misspelled "bellsouth", so even though your ISP accepted
the messages, they won't get delivered because the address you specified is
nonexistent.
 

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