Outlook will not start

[Guest]

I have been using Office 2000 with no problems for some time. Recently the
Outlook portion has been freezing and will not open. When I close the splash
screen using Cont-Alt-Del I see that the program is not responding message
along side Outlook on the Close Program screen. I have reinstalled the
program several times and added all the updates, etc to no avail. I have
renamed the outcmd.dat file with no results. I cannot do some of the other
things suggested above because none of the menus can be activated from the
splash screen. Any suggestions will be greatly appreciated.

 

[Brian Tillman]

Recently the Outlook portion has been freezing and will not open. ....snip...
I have renamed the outcmd.dat file with no results.

Try creating a new mail profile.

 

[Guest]

Thanks for your help but how do you create a new mail profile, remember I
cannot open Outlook.
Dave Schweller

 

[Brian Tillman]

Thanks for your help but how do you create a new mail profile,
remember I cannot open Outlook.

Control Panel>Mail. No Outlook opening required.

 

[Guest]

Again thanks for your help. Did that with the same results Outlook not
responding on Close Program screen. Any other suggestions.
Dave Schweller