Outlook Stopped Working When opening Email - Vista Business

  • Thread starter Thread starter chris
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chris

Operating System: Vista Business
Outlook 2007 connected to Microsoft Exchange.

Problem: Work correctly no issues for a period of one month, but just
recently has developed the problem where it stops working. Program
boots up ok, connects to exchange, updates all folders... everything
upto date. Then as you would, If I try to open an email, appointment
or a contact, the program stops working and reboots. After running
through the cycle a few times it then will come up with windows is
closing the program and will inform the user of a fix, of course it
doesn't.

I have run a repair on the software, but this has had no affect.... i
have run out of ideas other than uninstall and reinstall.... can't
help but feel this will reappear again any way... any one have any
ideas ?
 
Check your application event viewer for eventID and source if there are any
Office-related errors.
When you say the program reboots, do you mean it restarts or the PC reboots?
What error messages and/or numbers are there?
 
Check your application event viewer for eventID and source if there are any
Office-related errors.
When you say the program reboots, do you mean it restarts or the PC reboots?
What error messages and/or numbers are there?

--
Kathleen Orland - MVP Outlook
Outlook Tips:http://www.outlook-tips.net/http://www.howto-outlook.com/







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Sorry I have given the wrong impression, the program closes and
restarts.
I have checked the event viewer and it shows that the software is
crashing, event ID 7001 and that the operating system also shows an
error event ID 1000.

The on line help has no articles at present.

If I run Outlook as an administrator, all works fine.
 
Please post the source of each EventID. When you open the event, you should
see the ID number as well as a source.
 
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